Maya Richard (She/Her) Email & Phone Number

Brussels, Be

Brussels, Brussels Region, Belgium

Brussels, Brussels Region, Belgium

💡 Content Creation:Elevating brand narratives through captivating articles, interviews, and engaging content that resonated with both B2C and B2B audiences.🌐 Website Management (Dato CMS):Driving the digital presence by managing operations of our website. Leveraging Dato CMS for seamless content creation, updates, and optimization.📱 Social MediaCrafting and executing effective strategies on Meta and LinkedIn, enhancing our online presence. Managed community interactions, reviews, and post reactions.🚀 Campaign Management:Co-managing hero campaigns for television or online, overseeing the entire production process, coordinating with agencies, and ensuring copy quality. 🎉 Event Planning (B2C/B2B):📧 E-mail Campaigns:Delivering targeted messages that resonate with our audience and foster engagement.

Brussels, Brussels Region, Belgium

Brussels Area, Belgium

🖋️ Copywriting:Crafting compelling narratives for deMens.nu Magazine, website (SEO), and social media platforms. Specializing in impactful content creation for leaflets and press articles.🎉 Event Marketing:The face of deMens.nu at diverse events like Medische Wereld, Huwelijksbeurzen, and The Belgian Pride. Passionate about community engagement and representing our mission.📈 Marketing and Monitoring:Driving results through e-mail marketing, communication campaigns, and advertising on social media and SEA.🚀 Strategic and Business Development:Setting and achieving targets, optimizing workflows, and contributing to policy thinking. Facilitating internal workshops for continuous improvement and innovation.🎨 Graphic Design and Multimedia:Editing designs using Illustrator, InDesign, or Canva. Proficient in directing, filming, and editing short movies (Premiere Pro) for impactful social media presence. Event photography enthusiast.🌐 Brand Communication:Ensuring a cohesive corporate identity visually and content-wise. Focused on employee branding and ambassadorship to strengthen our brand presence.💬 Internal Communication and Stakeholders:Managing internal newsletters, fostering relationships with external agencies, and providing regular updates to board members. Actively engaging with French-speaking partners and international connections.

Brussels Area, Belgium

In my role at an international webshop, I played a pivotal role in providing exceptional client support for both Dutch (Belgium and Netherlands) markets, showcasing my dedication to ensuring a seamless customer experience.🤝 Client Support Excellence:Managed client interactions through calls, emails, and chats, resolving queries promptly and fostering positive customer relationships in both the Belgian and Dutch markets.🔧 Workflow Optimization:Drove efficiency by optimizing workflows through the creation of standardized templates, streamlining processes, and incorporating valuable insights from client feedback analysis.📬 Multilingual Marketing Support:Translated marketing newsletters from French to Dutch, ensuring effective communication and engagement with a diverse audience. Proficiently handled content optimization for the Dutch section of the website, contributing to a consistent and appealing online presence.

Dienst Cultuur

Master Of Communication, Media And Culture

Activities and Societies: Perskring, BSGGTGVCommunication science

Mediatraining, Communication, Journalism, And Related Programs

Workshop met mediatraining voor woordvoerders

Sociale Media Marketing, Marketing

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