Maya Hua Email & Phone Number

Maya Hua is a Senior Manager, Partner Engagement at Brand USA. She possess expertise in problem solving, language skills. She is proficient in French. Colleagues describe her as "I am pleased to know Maya Hua since 2003. While working at Club Quarters Maya developed a reputation for exemplary guest service. She is a quick learner, empathetic to guests needs and able to handle the chaotic pace of the hospitality industry. In 2007, when creating the Director of Guest Services position at the Hilton Garden Inn Times Square, she was the first person that came to mind. Maya quickly assembled a Guest Services Department by hiring a team, developing operating procedures and training the team. Under Maya's direction, the Guest Services Department quickly increased our guest satisfaction scores within the HGI Brand. Moving our hotel from the bottom tenth percentile to the upper thirtieth percentile within 6-months. Maya also lead the HGI Times Square up the rankings on TripADVISOR. We are now ranked #14 of 422 hotels in the New York City market, much due to her leadership. Due to Maya's success at the HGI Times Square, she was asked to champion training of the guest services department at several of our other hotels in New York. Maya was an invaluable asset to our company. Her leadership, guest service skills and determination make her an ideal candidate for any service related position within your business. Please feel free to contact me directly if I can be of further assistance. Sincerely, Timothy Dowd Managing Director Hilton Garden Inn Times Square Hampton Inn Times Square North" and "To describe Maya I’ll use the words care, determined, passionate, decisive, aware, conscious, pro active and knowledgeable. She can be trusted to complete any given task accurately and within a timely manner. Maya is extremely quality conscious and strives for state-of-the-art perfection. She is a total team player and works very hard to keep her high standards. Maya has great input and ideas and is open minded to change. Her department is running extremely well and this is very much down to her efforts and leadership."

Listed skills include Problem Solving and Language Skills.