He has completed Master in Business Administration (MBA) course from Indian Institute of Management Ranchi and Bachelors in Technology(BTech(hons.)) from National Institute of Technology RourkelaCurrently he is working with Bridgestone Mobility Solutions in the marketplace model as a Product Manager.ICICI Prudential Life Insurance: He was awarded the Best Employee for FY 2019-20 in E-Commerce department. Here, he managed CRM and annuity(a retirement insurance product). As a product manager, he was responsible for creating GTM strategy by refining user journey through funnel insights through patterns found out by Google Analytics alongwith insights from Hotjar to improve UI/UX based on customer clickmaps, heatmaps and scrollmaps. Digital campaign performance was also analysed based on cost and performance and driving business by generating demand across channels such as paid search, display, E-mail/SMS, affiliates etc. He also has hands on experience with tools such as Google Analytics, Google Data studio, Excel, Tableau and Cloud or other system with ML/AI algorithm for lead scoring. HighRadius Experience: B2B SaaS(Account Receivable)Awarded HighFlyer Award for Q2 2022Part of partner experience team for highradius which is into b2b SaaS integrated Receivables space. Responsible for managing two products from requirement gathering till rollout process. Objective was to reduce the implementation time by bring enhancements, automations in product.Happay(CRED) Experience: B2B SaaS(Expense Management Platform)Part of expense team which is responsible for 50% of the business. Major Projects involve localisation of user journey, stabilisation and monitoring, front end experience revamp for stickiness, internal tool for payment reconciliation.
