Mayank Sahu Email and Phone Number
He has completed Master in Business Administration (MBA) course from Indian Institute of Management Ranchi and Bachelors in Technology(BTech(hons.)) from National Institute of Technology RourkelaCurrently he is working with Bridgestone Mobility Solutions in the marketplace model as a Product Manager.ICICI Prudential Life Insurance: He was awarded the Best Employee for FY 2019-20 in E-Commerce department. Here, he managed CRM and annuity(a retirement insurance product). As a product manager, he was responsible for creating GTM strategy by refining user journey through funnel insights through patterns found out by Google Analytics alongwith insights from Hotjar to improve UI/UX based on customer clickmaps, heatmaps and scrollmaps. Digital campaign performance was also analysed based on cost and performance and driving business by generating demand across channels such as paid search, display, E-mail/SMS, affiliates etc. He also has hands on experience with tools such as Google Analytics, Google Data studio, Excel, Tableau and Cloud or other system with ML/AI algorithm for lead scoring. HighRadius Experience: B2B SaaS(Account Receivable)Awarded HighFlyer Award for Q2 2022Part of partner experience team for highradius which is into b2b SaaS integrated Receivables space. Responsible for managing two products from requirement gathering till rollout process. Objective was to reduce the implementation time by bring enhancements, automations in product.Happay(CRED) Experience: B2B SaaS(Expense Management Platform)Part of expense team which is responsible for 50% of the business. Major Projects involve localisation of user journey, stabilisation and monitoring, front end experience revamp for stickiness, internal tool for payment reconciliation.
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Product ManagerBridgestone Mobility Solutions Jul 2023 - PresentBengaluru, Karnataka, India• Awarded “Stand-out Performer” by COO of Bridgestone Mobility Solutions for Q4 2023• Built a 0-1 product for roadside assistance with a team of 11 members (QA, Dev, DevOps) for fleets operating in US and Canada• Developed a scheduling utility to address 10k+ appointments by integrating to workforce management system• Launched pilots every month to do rapid testing with fleets (demand side) and dealer (supply side) to incorporate feedback• Built a Location Webservice for 200+ fleets and 700+ Bridgestone affiliated dealers along with storing real time inventory data• Coordinated with US stakeholders for requirement gathering and then broke them to epics/features for agile sprint delivery -
Product ManagerHappay Nov 2022 - May 2023Bengaluru, Karnataka, IndiaMy performance has been consistently rated 3.66 out of 4 for two consecutive quarters, reflecting my ability to manage projects from end to end effectively.One of my notable achievements at Happay was leading the localization of the user journey into various European languages across the mobile app and web portal for global clients. By revamping the front-end experience and providing interactive loader bars, I reduced high API duration, resulting in a 10% decrease in tickets. Additionally, I created an internal employees' portal for payment reconciliation. -
Associate Product ManagerHighradius Sep 2021 - Oct 2022Bhubaneswar, Odisha, IndiaPart of partner experience team for HighRadius (Order to Cash Cycle) which is into B2B SaaS integrated Receivables space. Responsible for managing two products from requirement gathering till rollout process. Here,I managed two best-selling products for the Partner Experience Team, contributing to over 50% of total sales revenue. I excelled in preparing comprehensive Product Requirement Documents using agile methodology, leading cross-functional teams, and driving initiatives to achieve a 50% reduction in tickets for top 100 accounts. Furthermore, my ability to streamline processes and automate new account setup led to a significant reduction in implementation time, from 10 days to just 1 day. -
Digital Product ManagerIcici Prudential Life Insurance Company Limited May 2019 - Sep 2021Mumbai, Maharashtra, IndiaExperience in Product Management, Project Management, Digital Marketing, Web analytics and business analysis. Managed CRM and annuity(a retirement insurance product) for e commerce division of ICICI prudential life insurance.As a Digital Product Manager at ICICI Prudential Life Insurance Ltd., I successfully managed a team and implemented AI/ML-powered lead scoring models for CRM, resulting in a more than 20% enhancement in lead conversion rate. I also planned the roadmap and supervised the launch of the flagship ULIP product, along with performing competitor analysis for UX optimization and SEO improvement. -
Marketplace Analyst InternShopclues Apr 2018 - Jun 2018Gurgaon, India• Analysed E-commerce marketplace model & customer behaviour for returns• Performed primary and secondary research to understand the nature of RTO • Built hypotheses for increasing RTO-performed data analysis to prove/disapprove• Learnt to derive fraud patterns for 3 stakeholders-Merchant, Courier, Customer • Understood factors for Return To Origin Loss & proposed solutions using analytics
Mayank Sahu Education Details
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Business Administration And Management, General -
8.3/10(Hons.) -
Dav Public SchoolHigher Education/Higher Education Administration
Frequently Asked Questions about Mayank Sahu
What company does Mayank Sahu work for?
Mayank Sahu works for Bridgestone Mobility Solutions
What is Mayank Sahu's role at the current company?
Mayank Sahu's current role is Product Manager | 5.5+ years of Experience| CSPO® | IIMR | NITR.
What schools did Mayank Sahu attend?
Mayank Sahu attended Indian Institute Of Management, Ranchi, National Institute Of Technology Rourkela, Dav Public School.
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Mayank Sahu
Product @ Microsoft | Browserstack | Bain |Iimb '23 (Ir-6) | Iitb'17 (Cse) | EscpBengaluru -
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Mayank Sahu
Indore
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