Technical Support Engineer Ii
Current
Aug 2024 - Present
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Mayank Sharma Email & Phone Number
Technical support engineer at Khoros | Ex Einfochips |
at
Khoros
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical support engineer at Khoros | Ex Einfochips |
Location
Meerut, Uttar Pradesh, India
Company size
Who is Mayank Sharma? Overview
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Quick answer
Mayank Sharma is listed as Technical support engineer at Khoros | Ex Einfochips | at Khoros, a company with 967 employees, based in Meerut, Uttar Pradesh, India. AeroLeads shows a matched LinkedIn profile for Mayank Sharma.
Mayank Sharma previously worked as Technical support Engineer II at Khoros and Technical Support Engineer at Khoros. Mayank Sharma holds Bca (Bachelor Of Computer Applications ), Computer Science, A from Iimt Engineering College, Meerut.
Company email context
Email format at Khoros
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Khoros
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Profile bio
About Mayank Sharma
A passionate engineer who graduated in Computer Science. Working experience with Technical Customer/ Application Support, Saas Support, Microsoft Azure, Production Patch Deployment, application support and maintenance.Work-oriented, sincere, and someone who respects deadlines. I aim to bring a hardworking mentality, learn positional responsibilities inside and out to maximize contributions and support business and customer objectives to whichever organization I serve. Feel free to reach out at: mayank8171111@gmail.com
Current workplace
Mayank Sharma's current company
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Khoros
3 roles
Mayank Sharma work experience
A career timeline built from the work history available for this profile.
Technical Support Engineer
CurrentAs a Technical Support Engineer at Khoros, I serve as the primary point of contact for customers, delivering personalized technical support and swiftly resolving product and application issues. I have spearheaded the creation of a comprehensive knowledge base, resulting in reduction in repeat inquiries. Utilizing tools such as Salesforce, Live support, CRM.
Jul 2023 - Present
Technical Support Engineer
At Einfochips, I delivered high-quality technical and application support as the initial point of contact for customers, ensuring exceptional customer experiences. My efforts enhanced ticket resolution efficiency through the proficient use of Zendesk, Live support, CRM tools, and Jira, and by creating detailed knowledge-base articles. I played a key role.
Nov 2021 - Jun 2023
Team & coworkers
Colleagues at Khoros
Other employees you can reach at khoros.com. View company contacts for 967 employees →
HB
Helen Bed
Colleague at Khoros
Driftwood, Texas, United States, United States
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CM
Chandan M
Colleague at Khoros
Bengaluru, Karnataka, India, India
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VK
Vivek Krishna P
Colleague at Khoros
Bangalore Urban, Karnataka, India, India
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SD
Shanna Dickey-Brown
Colleague at Khoros
Houston, Texas, United States, United States
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HA
Haifa Ansar
Colleague at Khoros
Western Province, Sri Lanka, Sri Lanka
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WR
Wasim Rahman
Colleague at Khoros
Bengaluru, Karnataka, India, India
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HK
Hello Kit Tu
Colleague at Khoros
Greater Rouen Metropolitan Area, France
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AE
Amanda Echon
Colleague at Khoros
Pflugerville, Texas, United States, United States
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KS
Khodro Shop
Colleague at Khoros
Tehran, Tehran Province, Iran, Iran, Islamic Republic Of
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DB
Debasish Biswas
Colleague at Khoros
Bengaluru, Karnataka, India, India
View →
Helen Bed
Colleague at Khoros
Driftwood, Texas, United States, United States
View →
CM
Chandan M
Colleague at Khoros
Bengaluru, Karnataka, India, India
View →
VK
Vivek Krishna P
Colleague at Khoros
Bangalore Urban, Karnataka, India, India
View →
SD
Shanna Dickey-Brown
Colleague at Khoros
Houston, Texas, United States, United States
View →
HA
Haifa Ansar
Colleague at Khoros
Western Province, Sri Lanka, Sri Lanka
View →
WR
Wasim Rahman
Colleague at Khoros
Bengaluru, Karnataka, India, India
View →
HK
Hello Kit Tu
Colleague at Khoros
Greater Rouen Metropolitan Area, France
View →
AE
Amanda Echon
Colleague at Khoros
Pflugerville, Texas, United States, United States
View →
KS
Khodro Shop
Colleague at Khoros
Tehran, Tehran Province, Iran, Iran, Islamic Republic Of
View →
DB
Debasish Biswas
Colleague at Khoros
Bengaluru, Karnataka, India, India
View →
1 education record
Mayank Sharma education
FAQ
Frequently asked questions about Mayank Sharma
Quick answers generated from the profile data available on this page.
What company does Mayank Sharma work for?
Mayank Sharma works for Khoros.
What is Mayank Sharma's role at Khoros?
Mayank Sharma is listed as Technical support engineer at Khoros | Ex Einfochips | at Khoros.
Where is Mayank Sharma based?
Mayank Sharma is based in Meerut, Uttar Pradesh, India while working with Khoros.
What companies has Mayank Sharma worked for?
Mayank Sharma has worked for Khoros and Einfochips (An Arrow Company).
Who are Mayank Sharma's colleagues at Khoros?
Mayank Sharma's colleagues at Khoros include Helen Bed, Chandan M, Vivek Krishna P, Shanna Dickey-Brown, and Haifa Ansar.
How can I contact Mayank Sharma?
You can use AeroLeads to view verified contact signals for Mayank Sharma at Khoros, including work email, phone, and LinkedIn data when available.
What schools did Mayank Sharma attend?
Mayank Sharma holds Bca (Bachelor Of Computer Applications ), Computer Science, A from Iimt Engineering College, Meerut.
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