Mayank Prasad Email & Phone Number

Bengaluru, Karnataka, India

I am a Dedicated Implementation Engineer at Bazaarvoice APAC Services Team, specialized in executing projects to collect, distribute and display authentic ratings and reviews on websites. My expertise lies in standard and intra-client syndication, and I assist brands and retailers in enhancing their online presence. I am proficient in implementing robust solutions, ensuring seamless integration for optimal consumer engagement. My passion lies in leveraging technology to elevate brands through impactful customer feedback. I am committed to delivering top-notch services and thrive in translating clients' needs into effective, results-driven solutions. I find it exciting to contribute my technical expertise to drive success in the dynamic world of e-commerce and customer experience.

Bengaluru, Karnataka, India

Key responsibilities:During my tenure as a Business Manager, I had the opportunity to make a significant impact on the company's growth and success. I demonstrated my expertise in business operations, sales management, and strategic planning, resulting in substantial improvements in sales, client acquisition, and overall profitability.Furthermore, I streamlined business operations to ensure the delivery of high-quality products to customers. This emphasis on quality not only enhanced customer satisfaction but also contributed to improved product delivery efficiency and reduced turnaround times.Leading a team of six Sales Operations Executives, I orchestrated cohesive efforts to execute sales strategies that drove growth and revenue. Through our collective efforts, we achieved a remarkable increase of more than 30% in customer retention.My ability to foster trusting relationships with clients was also crucial. I promptly and efficiently addressed client concerns, reinforcing their confidence in our services and strengthening our partnerships. In addition, my adept negotiation skills were instrumental in securing contracts with new business accounts, ensuring favorable terms and long-term loyalty.In conclusion, my three-year tenure as a Business Manager at Propelld was marked by a series of achievements that contributed to the company's growth, improved client relationships, enhanced operational efficiency, and increased profitability. My multifaceted skills in strategic planning, sales management, team leadership, and client relationship management were pivotal in driving these positive outcomes.

Postgraduate Degree, Information Technology, 66.25%

Skills: Operating Systems · Databases · MongoDB · HTML5 · AJAX · Node.js · React.js · Data Structures · JavaServer Pages (JSP) · Jakarta.

Bachelor Of Engineering, Chemical Engineering, 68.6%

Activities and Societies: Cricket, Fine Arts Society

Intermediate, Information Technology, 86%

Activities and Societies: Basketball,Volleyball

Education record