SAFe Agile SM, OCI, OCP Gen AI, ITIL, PRINCE2, TOGAF9 Certified Professional with expertise in executing IT projects including requirement collection, design, planning & scheduling, change management across IT domain. Hands-on experience in Oracle RODOD Manager, Enterprise IT Systems, Budgeting (€12M) & Cost Control, Resource Management, People Management, Process Improvements, Vendor engagement and IT Support & Assistance Expertise in Project Management activities by applying Scrum methodologies, encompassing planning, design, scope definition, estimation, resource administration, process management and compliance with quality standards; ensuring project delivery within time, cost and quality specifications. Proven capabilities in Site Reliability Engineering (Defining SLI, SLO, Toil), DevOps and Cloud migration (on premise/legacy app/infra to OCI/AWS/GCP/Azure), Competent in monitoring overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level. Impeccable success in setting out delivery standards for various operational areas, implementing quality systems & procedures to facilitate a high-quality experience, while adhering to the SLA and business services Distinguished capabilities of ensuring delivery of high-quality services to support client’s business needs & achieve continued high client satisfaction from all operational users. Collaborated with stakeholders for managing multiple projects towards achieving strategic business & organizational objectives; identified opportunity areas and monitored performance improvement action plans; piloted process improvements by identifying gaps. Proven capabilities in Managing CXO level stakeholders (IT, Business & Vendors) by informing them on future scenarios, maintaining key relations with clients by acquiring feedback on issues and taking suitable actions. Self-driven with a passion for technology; skilled in grasping the big picture and conceptualizing, developing & applying appropriate, practical technology/mix of technologies that meet business needs while minimizing risks.solution Architect for large and complex projects.