Maya Zito Email & Phone Number

Florida, United States

Florida, United States

Making our customers and organization successful has remained my number one priority. My primary mission is to uncover and deliver product features in order to generate new revenue opportunities for our Business Development Teams and bring them to all markets, with a clear vision and understanding of the competitive landscape, as it relates to customer and market demands. I’m laser focused on understanding current and future industry trends, market segmentations and execution on that vision, while making sure that the customers get the best value to help their organizations grow and develop. Maintain continued awareness of product and industry changes in software development, and how it impacts our solutions. Ensure that internal and external business needs are identified, prioritized and communicated as part of release planning and delivery. Successfully lead strategy, delivery and release management of over 25+ features by presenting high level vision and itemized enhancement details to the development teams and other parts of the organization.

Southern California

Established, managed and developed a large team of 25+ professionals with functional and technical expertise across multiple product lines that consistently delivered on forecasts and increase in forecast revenue of over 35% annually. Developed solutioning and pricing guidelines and structures for consulting offerings. Averaged in $1.5M per year of direct customer sales of consulting services for complex customer solutions, specializing in M&A and organizational restructuring. My goal was to retain, develop and promote a strong, revenue driven and efficient senior team that can self-sustain based on a strong knowledge of UltiPro product offerings and to expand back to base sales for our customers. My team of senior professionals was responsible for building strategic relationships and partnership with our customers by offering top notch consulting. The Enterprise Consulting priority was to advise our customers of all the opportunities available to them for advanced consulting services.

Southern California

Provided tactical, pro-active, consultative assistance to customers across multiple product lines such as UltiPro, Talent Acquisition and Management. Strategically planned and executed a long-term plan for knowledge transfer, process development, improvement and/or changes. Identified additional consulting services, new pricing structure and training needs for our customers. As a Principal Consultant I was responsible for building strategic relationship with customers and Executive Relationship and General Managers. Strong focus on revenue opportunities. Scheduled and executed on-site Strategic Process Reviews for multi-product customers and delivered on processes improvement strategic suggestions in an effort to increase customer's productivity, provide advice on implementation of other products, and most importantly increase customer satisfaction and revenue growth. Functioned largely independently within redefined policies and procedures. Delivered feedback internally for process improvements, system enhancements, support engagement; design prototypes and proof of concepts that best fit the customer's needs; ensure customer's satisfaction until the project was completed. Multi-Product expert and senior level consultant and mentor with proven track record of success with over 100+ customer projects and implementations. Relied on extensive experience and judgment to plan and accomplish goals. Provided product functionality expertise and best practice recommendations within the Consulting Services Organization as well as to any other internal and external resources requiring this knowledge.

Southern California

Provided product and subject matter expertise to customers in their Activation phase. Effectively implemented over 300+ customer projects, managed change control and escalated major scope changes to the clients following the standard implementation methodology. Created and maintained scope documents, project plans, wrote specifications for various custom programs required. Created data mapping from source system(s) to UKGPro and validated data conversion results. Gained customer authorization on all work reports and participate in parallel cycles. Provided accurate and balanced customer’s payrolls, provided expert tax reconciliation and prepared detailed turn-over documentation for our Support Organization.

Skopje, Macedonia

Provided multi-linguistic and liaison support for various United Nations Professionals and leaders of cities and municipalities in Macedonia throughout my tenure. Senior Assistant for the Administrative Chief of Mission for the Personnel Office. Office Manager for the Transportation Unit where I was in charge of the hiring and onboarding of local personnel, motorcade equipment and parts inventory and over $1.5M Transport Office annual budget. Participated in over 200+ municipality visits while imbedded with the United States Army and Nordic Battalions within the United Nations Protection force for the former Yugoslavia (UNPROFOR) established to deter attacks on the safe areas with the use of force, to promote the withdrawal of non-Government forces from the area, and to safeguard the delivery of humanitarian aid.