Nicholas Mayo Email & Phone Number

Seattle, WA, US

New York, US

• Managed US team responsible for short and long-term financial forecasting (cash flows and P&L), operational and financial reporting, development of financial models, and analysis of key business metrics and opportunities
• Led and collaborated on various initiatives driving revenue growth, reductions in operating expenses, adoption of new business cases, structuring of client pricing terms, and conformance of global business metrics
• Ideated and led adoption, integration, and global roll-out of new financial modeling software (Anaplan), resulting in efficiency improvements in FP&A processes of up to 100%

New York, US

• Supported the needs of the executive team through development of recurring and ad-hoc analysis, reporting, and strategic projects focused on understanding and improving key business metrics
• Owned development and enhancement of CaaStle's operating models, supporting both its managed-services platform (B2B) and owned and operated businesses (B2C)
• Anaplan Model Builder 3 certified

New York, US

• Tracked business performance against plan and prepared regular variance analysis for senior management
• Coordinated monthly forecasting process, facilitating cross-functional partnership across key departments, including Sales, Marketing, Operations, Merchandising, Yield, and Revenue teams
• Created scenario models and conducted hindsight analysis to assess impact of strategic business initiatives on key metrics including ARR, LTV, customer churn, and cash flows

New York, US

• Formulated new operational metrics for measuring performance within distribution centers
• Designed and developed dashboards and tools using SQL, Tableau, Excel, VBA, and Google Scripts, enabling Operations leadership to monitor key metrics within the distribution centers in real time
• Led analysis on long-term feasibility of West Coast expansion for executive leadership. Created models to forecast future constraints, opportunities, financial benefits, and optimal timeline of expansion
• Analyzed monthly operating variances and prepared for senior management

New York, US

• Supervised Inbound Operations teams composed of 10 team leads and over 70 associates
• Developed new processes and tools for team leads, resulting in > 100% increase in department efficiencies

Philadelphia, PA