Duties : Budget, Profit and Loss, Accounts Receivable and Payable, Bank account control, costs, pricing, communication with suppliers local and international, customers service. Set up new Zoho CRM+books+inventory system.

• Business relationships with companies around the world (Europe, Asia, Africa, America). Purchases of fine furniture, textile, wallpaper, accessories, rugs, antiques, from international well-known brands like the English designer and businessman Timothy Oulton, Kelly Hoppen, Kravet, Mitchell Gold & Bob Williams, Arte, and Eichholtz, among others. • Logistics: placing orders, coordination of deliveries of merchandise, with vendors and shipping companies, confirmation of size of containers, ETD, ETA. Review of documents: invoices, packing lists, certificate of origin, bill of lading information, calculation of import taxes (Guatemala), coordination with customs agent for tax payments and customs reviews. Confirmation of insurance for merchandise. Coordination of final delivery. • Quality control: periodic checkups of merchandise in the warehouse, handling claims with vendors in case of damaged merchandise, sending reports and pictures, getting credit notes, replacement of items, or reimbursement of the money depending on the case.• Elaboration of reports: sales reports, purchases reports, banking (deposits, conciliation, money transfer), inventory reports, import´s costs, and prices. • Petty Cash control.• Accounts receivable and payable: local and international, programming payments monthly and yearly according to the budget.• Customer service: follow up orders, complaint handling, support to the sales team providing accurate information of stocks, price changes, estimate date of merchandise arrivals, so they can provide the best customer service. • Manage store database: clients, vendors, products, prices, and costs, keeping it updated.• Collaboration with the General Manager to coordinate events in the store.• Preparation of General Manager trips to international furniture, and textile fairs (agenda with vendors, air tickets, hotels, visa requirements for some countries).

In charge of purchases, imports (same vendors as Guatemalan store), and also exports of products from Guatemala to Panama.• Control of accounts payable to vendors, programming payments and making money transfer transactions.

• Customer service• Receptionist• Preparation of formularies to legalize California Corporations• Deeds• Power of attorney• Correspondence

• Organization of events promoting the business relations between Californian and Guatemalan Companies.• Promotion of membership, to the Guatemalan business community in Los Angeles.• Elaboration of publishing material to promote the Chamber.• Contact between the Guatemalan Government and the Californian business community.• Contact with the produce business Mexican community, and Agriculture USA department. I worked for 2 years with Californian Corporations (Serrano’s Produce, Mendez Produce, El Tocho Produce) as controller, elaborating sales reports, accounts receivable and payable, Agriculture regulations, and others.

• Accounts receivable and payable• Banking (international money transfers)• Investigation of new business opportunities in Central America, coordinating with the governments, in order to promote the tourism of the area

Import and Export Customs documents review

• Accounts receivable and payable• Production programming and supervision• Quality control• Manager’s agenda control• Petty cash control and reportsuy