Return completed assets to their applicable ordersQuality assurance check all orders have correct contentsIdentify assets requiring further re-ingestingPrepare assets for repacking into complete ordersWork with Manual Re-Ingest (MRI) team to ensure daily needs are being met

Cultivated relationships with regular and new customers Generated over $150,000 in salesEvaluated customer needs and make recommendations for board games, card games, and suppliesServed as primary point of contact and information in the storeAudited product inventory and correct as in ShopifyManaged in-store events and reserved private spacesActed as tournament organizer on an as-needed basisIdentified opportunities to streamline store or business operations

Part of the CareerCatalyst Team at Learning EnterpriseI worked as part of the CareerCatalyst team for two years, serving in a variety of roles including Project Manager, Program Coordinator, and Salesforce Admin. I also led a brief info session at Learning Enterprise's Annual Retreat.My fellowship gave me experience in many areas of expertise, including learner and program support, contract writing, quality assurance, data analysis and visualization, document creation and standardization, credentialing, research, and process documentation. I built tools and knowledge bases for use by our learner support, learning design, and operations teams.I played a key role in the launch of dozens of programs across many areas of study. I'm most proud of the work I did on the For Everyone professional skills series, To Be Welcoming DEI Training for Wilson-McShane, Analytical Writing for National Security Professionals, and my contributions to upcoming programs that are part of The State of Arizona's New Economy Initiative.