Mayur Jain Email & Phone Number

I am a techno-functional professional with international work history and 9.5 years of experience in Telecom OSS/BSS –Business & Technical Analysis, Solution Implementation, Integration, Project Management, Delivery & Support.Working in a lean and agile organization has helped me to gain exposure in multiple telecom domains and products as well as job functions. This has enabled me to quickly learn and grasp new products, tools & technologies as per Projects assigned to me and deliver them successfully.I am working on projects for Telecom operators & ISPs right from leading the requirement gathering workshops, business analysis, creating & finalizing the scope of work, product deployment, configuration, integrations, ATP, UAT, Customer training, migration, go-live, project documentation and hand-over training to Support team to close the project, contributing greatly at each project phase.I have been given opportunities to work closely on multiple products like 5G Core, AAA, OCS, PCRF, Billing, Product Catalogue, CRM, Selfcare, Provisioning, Mediation, Interconnect, Voucher Management, Inventory Management, Issue Management, Order Management, Tableau Reports and deliver them in my projects.I also act as an SME for multiple products within the organization and help my colleagues with technical analysis and technical support.I focus on delivering the projects with a customer-first approach and build good relations with them which has resulted in good feedback and great customer satisfaction for my projects.

Listed skills include Linux, Microsoft Office, Photoshop, Photography, and 34 others.