Mayur Patil Email & Phone Number

More than 14 years of experience spanning software development/support, application management, customer engagement (Post Sales), Technical Consulting in web/media space and people management in a dynamic environment. At Akamai, I have worked with diverse clients across industries and geographies providing strategic, technical and functional direction to solve Internet content delivery and application performance challenges. With maniacal focus on customer experience, leveraging great attention to detail, problem solving experience, strong communication and interpersonal skills, I have passionately worked towards ‘delighting’ my customers as an individual contributor.I am currently working as a Practice Manager, managing the Service Delivery team for the Asia Pacific region, responsible for on boarding and integrating customers on Akamai platform. I have excelled in building and motivating high performance/focused teams in delivering and meeting business objectives. I have managed several initiatives related to diversity, 24X7 support, process improvements, cost optimisation and delivery/operational excellence.Completed a 1-year part-time management course, through the Executive General Management Program at Indian Institute of Management , Bangalore (IIMB) in 2019. Currently pursuing a PG certification program in Machine Learning (ML) and Natural Language Processing (NLP) at IIIT-Bangalore.

Listed skills include Web Services, Agile Methodologies, Requirements Analysis, Software Development Life Cycle, and 23 others.