Technical Services Specialist
Current• Installing, Servicing, and providing technical support for all Laerdal and Laerdal supportedproducts in Global standards across WEST AND CENTRAL India.• Training the customers on the products and developing their skills.• Providing tailor made DFU for the end users based on their competency level.• Conducting Preventive maintenance, as well providing AMC and CAMC as per Laerdal qualitysystems.• Customer data management using SIEBEL.• Providing hardware recommendations, Network diagrams and consultations services for settingup a problem free network environment.• Co-ordinating with Architects, Civil and Network Engineers for constructing a better Simulationlab.• Senior Product Technical lead for SimMom family, SimJuinor, Megacode kid, Megacode Kellyand Simview.• Engagement with Sales team on high levels and providing support during Workshops, salesdemo and conference.• Handling the demo products and maintain them with proper way of documentation.