Demonstrated revenue operations leadership building solutions designed to maximize efficiencies, increase revenue, develop a go to market strategy and optimize value to customers. Visionary building core capabilities and a high performing team from the ground up. Entrusted by C level executives to build the operational systems, processes, and strategy to foster a data driven, streamlined approach to attain operational excellence. Wide depth of experience maximizing CRM capabilities, developing pricing strategies, creating cross selling and engagement programs. Expertise: Revenue Growth | Cross Selling | Expansion | Planning | Budget | Operational Efficiencies | Deal Desk | Sales Tools | Enablement | B2B | Business Acumen | Change Management | GTM Strategy | Process Flow | Continuous Improvement | Collaboration | Leadership | Problem Solving | Talent Development | Project Management | Ad-hoc Analysis | Technology | SaaS | Enterprise Systems | CRM | Salesforce | MicroStrategy | Microsoft Dynamics | Marketo | Tableau | Sales Training | Process Improvement
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Svp Of Revenue OperationsEntersektUnited States -
Vp Of Global Revenue OperationsFeedzai Jul 2024 - PresentUnited States -
MemberRevgenius 2020 - PresentUnited StatesSales and marketing leaders across various industries leveraging key learnings to develop strategies to maximize revenue and customer value proposition, -
Vp Of Global Revenue OperationsBiocatch Feb 2021 - Jul 2024United StatesLead revenue operational initiatives that fueled a 300% increase in ARR surpassing $120M in3.5 years. As a result, achieved objective to secure a lucrative investor exit strategy. Engage andcollaborate with GTM teams to adopt and execute plans that scale business growth, expandcapabilities and facilitate companywide transformation. Spearhead direction aroundperformance, opportunities, pipelines, and sales cycles. Key contributor to bi-annual planningcycles and budgets, fostering alignment across departments. Guide, mentor and inspire directreports to achieve operational excellence. Implement forecast cadences that realized an 85%forecast accuracy. Utilize a data driven approach to gain key performance insights that guidesound decision making and promote a process improvement culture. -
Senior Director Of Global Revenue OperationsFis Jul 2016 - Feb 2021United StatesOversight of $500M business leading operational sales and revenue function across North America, Europe and Asia Pacific. Establishing strategy, structure and processes for sales force of 75 and staff to drive double digit growth and $200M in pipeline. Instrumental in Latin America expansion. Architect behind identifying and executing CRM system capabilities, guiding team of developers. Create vision and execution of sales compensation program to incentivize cross sell programs for 350 products. Streamline selling process resulting in 30% increased conversion rate. Collaborate cross functionally with customer success team to develop engagement programs. Partner with product development team on a streamlined pricing strategy. -
Director Of Sales Operations-AmericasPanaya (An Infosys Company) Jul 2015 - Jul 2016United StatesLed sales operations function collaborating with marketing, sales and customer success for $75M business. Partnered with C level executives to identify customer trends, evaluate business opportunities and develop sales strategy. Performed extensive training for sales team on CRM, software enhancements and sales training. Instrumental in partnering with developers to scrub CRM to ensure data integrity and relevant data driving sales strategy and decision making. Forecast accuracy increased from 80% to 94% with implementation of sales cadences. -
Manager Of Global Sales OperationsEricsson Apr 2014 - Jul 2015New York City Metropolitan AreaCreated vision and executed strategy for building sales operations function of $300M business unit including a thoughtfully devised business plan. Spearheaded customer engagement initiatives resulting in 20% revenue increase within first nine months. Partnered with HR to develop sales compensation plan incentivizing long term contracts and achieving 100% customer retention. Lead for CRM tool and functionality, sharing expertise on pipeline management, enhancements, strategic alignment and compliance. Developed a structured RFI and RFP process which led to a 100% response rate. -
Senior Analyst Of Global Enterprise Sales OperationsVerizon Jul 2007 - Apr 2014New York City Metropolitan AreaProvided CRM expertise and guidance to six vertical markets working with senior leadership to influence data driven decision making and a forward thinking approach. Managed team of five. Delivered insightful analytics for senior leadership quarterly sales business reviews. Collaborated with VP Sales to develop an innovative approach driving specific deals with Coca-Cola, Home Depot Johnson & Johnson and other strategic partners. Secured major deals including $10M Coca-Cola fleet management account. Devised a technology based account planning process built into CRM to drive efficiencies, accessibility and real time visibility. Managed cross selling program, identified pipeline opportunities and engagement programs maximizing cross pollination. -
Lead Analyst Of Retail Sales OperationsVerizon Dec 2004 - Jul 2007New York City Metropolitan Area -
Analyst Of Legal Operations-B2BVerizon Sep 2003 - Dec 2004New York City Metropolitan Area
Mazen Diab Education Details
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Criminal Justice -
Criminal Justice -
Criminology
Frequently Asked Questions about Mazen Diab
What company does Mazen Diab work for?
Mazen Diab works for Entersekt
What is Mazen Diab's role at the current company?
Mazen Diab's current role is SVP of Revenue Operations.
What schools did Mazen Diab attend?
Mazen Diab attended Rutgers University, Rutgers University, Rutgers University.
Who are Mazen Diab's colleagues?
Mazen Diab's colleagues are Joana Bernardo, Michele Hallak, João Pereira, Susana Correia Brilhante, Rui Ribeiro, Rui Coimbra, Filipa Branco.
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