I am responsible for look after of complete infrastructure including AIX, Microsoft, IBM & HPE hardware operations for Faysal Bank Limited. Maintains operations by managing team, BAU tasks and implementations of new and existing technologies.Incident management by team to mitigate risk by 24x7 alerts via advance monitoring tools EDR/ATP/InfoSec and takes immediate action upon alerts.Strong update and follow up on alerts. Implement controls to perform Monthly and Quarterly update by team in order to secure environment from Cyber threatsImplement controls and maintain team to address vulnerabilities raised by Microsoft/HPE/IBM or InfoSec team.Manage system administration team for maintaining /updating /upgrading bank`s messaging and collaboration, antivirus, virtualization, centralized directory services (Active Directory domain and DNS).Maintain SOPs to formalize authorized activities with industry standards

Managing and Administration of IBM Power 8 to Power 9 with storage migration from DS8800 to FS9150Managing and Administration of IBM PureFlex to HPE Synergy with storage migration from DS8800 to HPE 3PARManaging CITRIX Virtual Desktop environment for Pan Pakistan usersResponsible to meet NetScaler deployments for ADC Load balancing and Gateway for VPN accessResponsible to deliver on time Infrastructure resources including Internet banking, Mobile application, Banking applications, Chatbot Systems, etc.Responsible to meet timeline to perform successful migrations

•Administration & Management (VDI Infrastructure): Responsible for users as third level support of 26 plus applications on Presentation Server 7.6 XenApp and Xendesktop•Install, maintain & monitor VDI Servers infrastructure•Ensure the implementation, administration & support of Applications•Coordination with vendors for Server Hardware Maintenance and Servicing•Administration complete AD Infrastructure with Domain Admin privileges•Manage TMG Server Internal (Proxy) and External Publishing server as well.•Manage Hyper -V Privet Cloud on 100 + Application Servers •Manage Share point 2010 server administration•Ensure compliance to the banks (e.g. Information Security) policies and regulations and report any breach of the same immediate supervisor.

Administration & Management (Citrix Servers): Responsible for 3000 users as third level support of 20 plus applications on Presentation Server 4.0/4.5.•Install, maintain & monitor Citrix Secure Access Gateway Appliances.•Install and Configure the Citrix Web Interface Server with Disaster Recovery Design•Managed help desk in the South Region•Managed Pakistan Helpdesk Administration•Supervised Helpdesk Routine Tasks•Ensured implementation, administration & support of Applications•Engaged in vendor coordination on various issues •Coordinated with countrywide IT Procurement •Involved in Disaster Recovery Plan and Daily monitoring of DR site

Managed the team to provide Level 1 & Level 2 local application and Citrix Based application support to all Faysal Bank south regional branches with Efficiency. •Providing support of Citrix Server Based administration and maintenance of banking 20 + publishes application software core banking application Symbol 8.00 and TCSS modules third level support .•Directing Application and EUC administration and support•Maintenance of XP and Windows 7 clients with respect to company standards.•Providing support of core banking software Symbol 8.00 and TCSS modules, Intranet banking application and other user application (RMS,Vision Plus Citrix Client4.5,•Troubleshoots and provides quick resolution to user problems and system breakdown•Sod/EoD, servers backup and application support in South Region•Ensuring that the network infrastructure is up and running of HUB branches.•Execute contingency plans and provide full support during DR's.•Ensuring liaison/coordination with the other units in I.T for backups and support functions.•Managing and ensuring inventory controls.•Vendor management and coordination•Project Executions (including New Branches Project, Integration Project etc.)•Directing and monitoring helpdesk calls•Responsible for managing File Servers Backup having a retention period of 2 years for Wintel Servers i.e Telecard, NIFT, Call Centre through Symantec Backup Exec Solution

ABN-AMRO Bank Server Administrator &Citrix Administration & Maintenance•Backup of System Administrator for all Operating System like NT, Win2k, etc. based in Infrastructure and Operations•Ensure the implementation, administration & support of Applications•Coordination with vendors for Server Hardware Maintenance and Servicing•Peregrine Call/Incidents/Request logging and Management•Coordinated with the 1st line support for problem rectification•Ensure compliance to the banks (e.g. Information Security) policies and regulations and report any breach of the same immediate supervisor.

Administered Servers •Scheduled backups on server•Installed and configured Windows NT / Windows 95 /Windows 2000 / Windows XP and peripheral equipment.•Installed and configured Lotus Notes workstation.•Installed all systems and applications used by the organization (ABN AMRO BANK)•Troubleshooting the problems of LISA (LAN Implementation Standard ABN AMRO) software of ABN-AMRO Bank N.V., Pakistan