M B Email & Phone Number

Atlanta, Georgia, Us

ITIL v3 Foundation ITSM CertifiedIntegration / Quality Engineering GroupSolution & Performance Engineering - inception to completion for all things related to application performance & CICD.Provide Solutions for monitoring best practices & bottleneck detection.Engaged in Agile & Waterfall SDLC's.Integration Engineering responsible for implementing cross-functional automation CICD Jenkins Blueocean Pipelines, ITOA, and APM evangelist.Initiated Special Projects efforts:• Proof Of Concept, Best Practices, & Integration of Performance Testing Tool HP ALM plugin into Jenkins aligning the Performance team with CI efforts, including providing entry criteria (technical & process) for E2E integration of project & performance teams across the Enterprise. • Identified the requirements and process for use of APM tools such as The Home Depot Enterprise AppDynamics for use during Performance Engineering efforts for issue detection and tuning. Successfully engaged used AppDynamics for multiple projects as a Proof Of Concept of its'​ capabilities and benefits as bottleneck detection and tuning tool.• Vendor liaison for training & demo of tools & services in support of Performance Engineering.• Lead Performance testing efforts for projects deployed to THD private Cloud SaaS, including APM SaaS (Pivotal CloudFoundry, AppDynamics)• Spearheaded effort to identify key Performance Metrics for Cloud PaaS service such as CloudFoundry and Microsoft Azure distributed across Enterprise via Confluence.• POC of feasibility & benefits of Service Virtualization for Performance Engineering efforts with the goal of decreasing scripting lead time, TDD, Ruby on Rails, and Java• PMP exam prep course.• Works seamlessly with Performance team onshore vendor partners.• GCP, BigQuery, Wavefront, Looker, Tableau, NodeJs, React, Python, AppDynamics, HP ALM PC, Neotys Neoload, Soasta CloudTest, MS Application Insight, Pivotal CloudFoundry & Tracker, Jenkins

Paris, France, Fr

Technical Delivery Manager for Performance Engineering Group. Responsible for managing 12 onshore / offshore members of Performance Engineering Group. Leading and strategic planning, testing efforts for monthly releases for a telecom client to meet budget and quality objectives.Performance Testing Lead. Responsible for managing a 4 person team onshore / offshore.Leading and strategic planning, testing efforts of releases for major retail client merger effort to meet budget and quality objectives.Results:• Strategic planning, testing, engineering, analysis, & optimization of distributed multi-threaded applications, infrastructures, & SOA for releases including resource assignments, requirements gathering, project planning, developing test approaches and strategy.• Identification of best of fit tool selection for diagnostics and analysis.• Introduction of streamlined approach for onshore/offshore turnover process using Sharepoint for enhanced transparency and collaboration• Implementation of an automated approach for performance requirements gathering for better planning, and better release management.• Conducted formal and informal non-functional requirements reviews early in the software development lifecycle to provide input on test cases and test approach.· Technologies: Windows PerfMon, java, xml, HP Performance Center / LoadRunner V9.5/12, Wireshark, Wily Introscope, nmon, Sharepoint, Splunk, Tibco ActiveSpaces, Tibco ActiveMatrix EBS, SAP HANA, Oracle EBS, Fiddler, Dynatrace

London, England, Gb

Served as a key member of software development team in the Marketing Group as the Performance Architect on development and Service Delivery projects for global enterprise efforts. Responsible for identifying technology and process improvements, and capital expenditure reduction opportunities for the enterprise. Responsible for planning, leading, developing and executing testing efforts for SaaS Service Delivery projects in compliance with corporate standards.Results:• Created and executed performance software test plans, cases and scripts for ServiceNow on/off premise IT Service Management SaaS to uncover, identify and document software problems and their causes. Led Performance testing that: • Detected on-premise system network and memory management issues • Gap Analysis that identified opportunities for improvement of Performance Methodology inclusion of processes and approaches for SaaS service delivery projects. • Impact Assessment for Enterprise Services application integration points to provide a means to identify and measure impact of resource utilization on system capacity such as network, cpu, and storage. • Performance Testing Tool Analysis and Position Paper to provide market analysis and recommendations based on client enterprise needs and environment. Recommendation targeted goals of reduction in capital expenditure, increasing benefits of technology advancements and providing a flexible licensing scheme with an outlook to provide an annual cost reduction to testing infrastructure including licensing and hardware of at least 1.5 to 2 million dollars per year. • Conducted formal and informal non-functional requirements reviews early in the software development lifecycle to provide input on test cases and test approach.· Technologies: Windows PerfMon, java, ServiceNow, xml. HP Performance Center / LoadRunner V9.5/11, Wireshark, Wily Introscope, nmon

Atlanta, Georgia, Us

Worked with project teams to identify performance requirements, testing scope, execution, & pass / fail criteria are met within budget and project timelines, defect resolution & triage including test plan, report creation and analysis & triage / troubleshooting.• Projects:• All internal & retail applications for retail operations and online efforts.• eReceipt – effort to allow all THD customers at Self CheckOut & POS to choose to receive email receipt• Human Resources Web Application – effort to all THD HR employees to manage the HR process for prospective THD employees online via intranet allowing for automation of scheduling, call management, and candidate screening.• Shipping and Receiving Enhancement – effort to implement a streamlined shipping / receiving and offered more options for purchases through homedepot.com• Buy Online Ship To Store – effort to implement the ability for homedepot.com customers to buy items online & have them shipped to a local store, or store of their choice based on availability· Technologies: Environments included Tomcat grid components, java, flex, xml, .Net, oracle, sql server. Tools include Performance Center / LoadRunner V11/V9, SiteScope, Virtual User Generator, Analysis Tool, Grid stats, Dynatrace 3.5, 4.1, nmon

Chesterfield, Mo, Us

Project team member (India, Israel, Cyprus, US) for clients AT&T, T-Mobile, Comcast. Responsible for creation, and execution of scripts for performance, load, stress testing. Script parameterization, correlation, validation & error handling techniques. Test Case & scenarios creation. Root cause analysis, system monitoring, environment shakeout of new builds / releases. Part of multiple production release teams. Application architecture consists of J2EE, web services, WebSphere, Oracle, and xml / Soap technologies.• Projects:• ATT U-Verse - effort to allow all ATT customer relation management teams or retail customers to order U-Verse services via CRM tools or self service. Also allowed for billing of these services.• ATT Media Mall - effort to allow all Cingular Mobility customers to download ring tones, music & other services to their mobile phones.• TMobile Qpass - effort to implement an intranet for managing add campaigns on the TMobile mobile network· Technologies: CRM, OMS, AMSS, Smart Client, J2EE, xml, HP LoadRunner, Quick Test Pro, WebSphere, Oracle, Interscope, Virtual User Generator (xml/web services, html protocols), Performance Center, Quality Center, Test Director, Putty telnet, xml editors, Dilbugger, Wily Interscope

Atlanta, Georgia, Us

Technologies include SAP, web services, WebSphere. Application architecture consists of J2EE, SAP, web services, Informix, Linux, Apache, and xml technologies. International team consisting of US, India, Canada resources amongst others.• Project:• SCORE Conversion, Retail IT Division - effort to convert all Store Operations inventory management systems to SAP. At the time identified as the largest SAP implementation in the world.· Technologies: J2EE, xml, HP LoadRunner, Oracle, Virtual User Generator (xml/web services, html protocols), Performance Center, Quality Center, Test Director, Putty telnet, xml editors, SiteScope.

Reston, Virginia (Va), Us

International project team member responsible for creating, and execution of test cases, plans, analysis, monitoring, scripting, performance, and load testing of a web-based pre paid cellular billing application. JVM Heap and Garbage Collection tuning. BEA Weblogic tuning and configuration. The application architecture consists of J2EE, BEA Weblogic servers, web services, oracle xx,Linux, Apache, and xml technologies. International team consisting of US, India resources.• Project:• Metro PCS - effort to allow for mobile line provisioning, customers to order services online & to implement billing· Technologies: BEA Weblogic Server, Linux, Oracle 10x, J2EE, xml, HP LoadRunner, Jrockit Mission Control, Toad, Putty telnet, Spotlight on Weblogic, Garbage Collection tools & log analysis.

Roseland, New Jersey, Us

JVM Heap and Garbage Collection tuning. Apache Web Server performance tuning. IBM WebSphere Application & Portal tuning and configuration. OS & network tuning. The application architecture consists of J2EE, IBM WebSphere application and portal servers, web services , oracle xx, Solaris, Linux, Apache, and xml technologies. International team consisting of US, Brazil & India resources.• Project:• ADP Online Benefit Portal – effort for ADP to provide online payroll services to all clients. Allowed for the ability for customers to view & manage payroll & benefits online· Technologies: IBM WebSphere Application & Portal Server, Solaris 9x, Linux, Oracle 9x, J2EE, xml, HP LoadRunner, HP Diagnostics Server (J2EE), Toad, Putty telnet, ClearQuest, QueryManager, Spotlight on WebSphere, Subversion, Thread, Heap, Garbage Collection tools & log analysis (IBM pattern modeling analysis, IBM thread and monitor dump, IBM heap Analyzer, garbageCollection viewer).

Atlanta, Ga, Us

International project team member responsible for creating, analyzing, and execution of test cases, plans, use cases, functional and database specs. Functional and performance testing, manual and automated. International currency calculation. Validating wireless messaging via shell script execution and xml file validation. Web & Wireless application and device testing.• Project:• McDonalds fountain equipment servicing - effort allowed all McDonalds Coke soda fountain technicians to manage service calls.· Created test cases, test plans, use cases· Defect management· Responsible for Unit, System, Functional and Performance testing· Projects, Clients, and Technologies:· Global Technology Group, Wal-Mart, McDonalds· Solaris 8i, Oracle 9i, HP LoadRunner, Toad, telnet, Lotus Notes, TestDirector, QueryManager

Us

Team responsible for creating test cases, testing, and implementing QA environment releases for final install in Production environment. Developed test strategies, methods, and process for client engagement. Conducted Unit, System, Functional and Performance testing and analysis of client e-banking applications application developed in a Solaris, Oracle, Java environment.

Armonk, New York, Ny, Us

• Project:• IRS e-File – effort to implement the first electronic corporate tax filing application to allow all corporations to file their taxes via the internet.· Created test cases, test plans, participated in document inspections· Mapped Business Requirements to test cases, generated test data· Business Rule, Test Case analysis· Responsible for Unit, System, Functional and Performance testing (planning)· XML & Data schema validation & analysis· Participated in peer document reviews· Projects, Clients, and Technologies:· International Business Machines/IRS Modernized Electronic & Internet Filing Application Project· Solaris 8i, Unix, Kornshell, Vi editor, Oracle 9i, HP LoadRunner, Rational Tool Suite - Rational TestManager, ReqPro, ClearQuest, ClearCase, Lotus Notes

Global, Us

Conducted web & client/server application manual & automated functional, load, regression, unit, smoke and integration testing in a lead capacity. Created manual and automated test script work products. Conducted configuration management duties including builds, code versioning, deployment, and defect prioritization.• Project:• NEDDS – effort to implement the first online infectious disease intranet portal to speed the identification & diagnosis of national epidemic/pandemics.• Evaluated requirements to create accurate test scripts and perform accurate test• Worked with developers in identifying and resolving performance issues and web server trouble shooting· Technologies:· National Emergency Disease Surveillance System Web Application, Center for Disease Control· Win2K, SQL Server 2K, Java, WinRunner, LoadRunner, xml, xsp, xsl, html, Oracle and Toad Client Tools, Apache/Tomacat, SilverStream, ClearCase, ClearQuest (Admin training), Performance Monitor, SQL, TCP/IP, EJB, MS Project, Performance, Load, Stress, Component, Black-Box, Regression, Smoke testing, MS PVCS, WinRunner training

Us

Quality Assurance Engineer, Performance & ScalabilityConducted web & client/ server application manual & automated performance, load, scalability, stress testing and analysis using SilkPerformer, LoadRunner, and Appmetrix to isolate and identify performance degradation issues such as latency, memory leaks, CPU resource usage. Worked with development to resolve and identify performance issues.

Responsible for web & client/server application manual and automated load, performance, and stress scenario based testing for various clients. Worked with development to resolve and identify performance issues. Initiated a performance testing business development effort. Evaluated new releases of vendor software.

Dallas, Tx, Us

Conducted manual unit, acceptance, scenario, functional/black-box, data validation, GUI (Browser, Screen), and load testing on Internet Account Registration Application, Netscape customized browser.

Bs, Economics

Diploma, Pre-Collegiate