Marcus Baker

Marcus Baker Email and Phone Number

Head of Technical Service Management at Sabio @ Sabio
london, london, united kingdom
Marcus Baker's Location
Kidderminster, England, United Kingdom, United Kingdom
Marcus Baker's Contact Details

Marcus Baker personal email

n/a
About Marcus Baker

I am a very proactive, customer focused, accountable and dependable person. I conduct my work in a very professional manner, treating all stakeholders, clients and colleagues in a way that I would like to be treated myself.Throughout my career I have demonstrated the ability to understand customer requirements and business needs and transform these into key deliverables which have been achieved working with cross functional teams. I enjoy establishing strong and effective relationships forming a collaborative partnership which is important to ensure positive engagement and client satisfaction with a proven ability to plan, prioritise and organise work to meet tight timelines.Skills and Accreditations* ITIL Version 3 Foundation* Strong knowledge of Contact Centre technologies (Genesys Cloud, CCaaS, Avaya)* Experience of voice services migration (moving / managing vendors)* Experience of managing vendor contracts and associated SLA’s* Experience and knowledge of ServiceNow and Confluence* Strong communication skills with the ability to communicate effectively

Marcus Baker's Current Company Details
Sabio

Sabio

View
Head of Technical Service Management at Sabio
london, london, united kingdom
Website:
sabio.co.uk
Employees:
405
Marcus Baker Work Experience Details
  • Sabio
    Head Of Technical Service Management
    Sabio Feb 2024 - Present

Marcus Baker Skills

Voip Telecommunications Avaya Telephony Call Centers Service Delivery Contact Centers Itil Managed Services Business Relationship Management Data Center Management Itil Service Transition Unified Communications

Frequently Asked Questions about Marcus Baker

What company does Marcus Baker work for?

Marcus Baker works for Sabio

What is Marcus Baker's role at the current company?

Marcus Baker's current role is Head of Technical Service Management at Sabio.

What is Marcus Baker's email address?

Marcus Baker's email address is ma****@****net.com

What skills is Marcus Baker known for?

Marcus Baker has skills like Voip, Telecommunications, Avaya, Telephony, Call Centers, Service Delivery, Contact Centers, Itil, Managed Services, Business Relationship Management, Data Center, Management.

Who are Marcus Baker's colleagues?

Marcus Baker's colleagues are Jonatan Conill, Carla Van Der Voort, Keerit Virdee, Stuart Finnie, Ryan C, Rosa Holgado, Nacho Gomez.

Not the Marcus Baker you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.