Melissa Cummings, Ma, Cp Apmp Email & Phone Number

• Manage Medicaid proposal process from RFP receipt to submission, ensuring compliance with all State requirements and deadlines.
• Develop project calendar and work plans; Lead draft review meetings; Provide regular status updates to leadership.
• Review proposal drafts for RFP compliance and inclusion of strategic content.
• Manage oral presentation prep process, including coordinating logistics and participating in rehearsals.
• Work directly with health plan teams, subject matter experts and senior management to ensure proposals meet UnitedHealthcare Community & State's strategic goals.

• Managed Medicaid proposal process from RFP receipt to submission, ensuring compliance with all State requirements and deadlines.
• Developed project calendar and work plans; Led draft review meetings; Provided regular status updates to leadership.
• Reviewed proposal drafts for RFP compliance and inclusion of strategic content.
• Worked directly with health plan teams, subject matter experts and senior management to ensure proposals meet Aetna's strategic goals.

Greater Minneapolis-St. Paul Area

• Collaborated with Medicaid Proposal Writer team to communicate proposal strategy, review drafts, and integrate win themes into proposal responses.
• Developed Executive Summary for each assigned proposal, working with Business Development and Health Plan leadership to incorporate strategic messaging.
• Participated in Business Development Team process improvement and strategy development projects.
• Received Anthem "Values in Action 'A' Award" for contributing to the team's success – May 2019

Greater Minneapolis-St. Paul Area

• Developed internal and external presentations and other communications for Health Care Analytics (HCA) senior vice president, including managing project plan, creating storyline and content, designing presentation.
• Managed all aspects of HCA All-Associate Meetings, including developing agenda, coordinating guest speakers, designing presentation materials, distributing pre- and post-meeting surveys, drafting associate Q&A.
• Worked directly with HCA senior leadership, Anthem Corporate Communications, Anthem Human Resources and others to create industry-leading communication plans and develop strategic messaging for associate communications.
• Received Anthem “Values in Action” Awards recognizing contributions to HCA’s success – December 2016 & June 2017.

Greater Minneapolis-St. Paul Area

• Managed the proposal process for tax opportunities in the NH/GW and Mid-America business units, including offices in Minneapolis, Kansas City, St. Louis, Detroit, Cincinnati and Columbus.
• Assisted teams with strategy development, as well as proposal document preparation and review.
• Provided training to teams on the proposal processes, including available tools and best practices.

Minnetonka, MN

• Developed and edited RFP responses for Medica's Commercial Markets Division.
• Worked directly with Sales and Account Management teams to manage proposal process from RFP receipt to submission.
• Managed RFP content database, writing and updating content and working with subject matter experts.
• Served on committee to assist Marketing Department with rewriting member communications using plain language.
• Assisted in improving processes for proposal production by collaborating with leaders in multiple departments throughout the organization.

Minnetonka, MN

• Managed entire RFP process from receipt to submission for state Medicaid, CHIP and other public sector health care programs.
• Coordinated and reviewed work of in-house proposal team members and contracted proposal writers located at multiple sites across the country.
• Directly supervised the team's production specialist.
• Worked directly with health plan teams, subject matter experts and senior management to ensure the proposal met UnitedHealthcare Community & State's strategic goals.

Bloomington, MN

• Wrote and edited RFP responses for the Ceridian LifeWorks division (EAP, Work-Life, Health Coaching and Productivity Solutions).
• Worked directly with sales team and subject matter experts to manage proposal process from RFP receipt to bid submission.
• Participated in process improvement projects for LifeWorks division.
• Received Ceridian "I Am the Difference" Award - July 2009.

Golden Valley, MN

• Supervised team of six Proposal Development Managers (project managers) on the National Proposal Services (NPS) team.
• Assigned cases and managed caseload for entire team.
• Worked with senior management and sales team to improve processes for the NPS team.
• Performed HR functions (performance reviews, salary recommendations, etc.) for direct reports.
• Received UnitedHealthcare "Change Agent" award - June 2008

Golden Valley, MN

• Wrote RFP responses for Uniprise, UnitedHealth Group’s large group employer segment.
• Worked directly with Sales to manage proposal process from RFP receipt to submission.
• Managed several content database categories, writing and updating content and working with subject matter experts.
• Promoted to Senior Proposal Writer/Content Manager in April 2006.
• Promoted to Manager, Proposal Development in August 2007.

St. Louis Park, MN

• Researched, wrote and edited sales proposals for collection services in various industries (government, student loan, health care, utilities).
• Created layout and design of proposals using desktop publishing software.

Burbank, CA

• Researched, drafted and edited company press releases and quarterly shareholders’ reports.
• Coordinated the production of the annual shareholders’ report.
• Oversaw and updated corporate web site.
• Responded to inquiries from the media and the public.
• Edited “The American Music Awards” program book.
• Created advertisements for placement in trade magazines.

Burbank, CA

• Hired and supervised the company mailroom staff members, receptionists, outside vendors and service providers.
• Purchased office supplies, equipment and furniture for the company.
• Created an orientation manual for new hires.

M.A., Communication Management

B.A., Political Science

Activities and Societies: Hamline Communications Club (President); Hamline Sinfonia Orchestra; Hamline Baroque Ensemble