Melissa Cummings, Ma, Cp Apmp Email & Phone Number

• Manage Medicaid proposal process from RFP receipt to submission, ensuring compliance with all State requirements and deadlines.• Develop project calendar and work plans; Lead draft review meetings; Provide regular status updates to leadership.• Review proposal drafts for RFP compliance and inclusion of strategic content.• Manage oral presentation prep process, including coordinating logistics and participating in rehearsals.• Work directly with health plan teams, subject matter experts and senior management to ensure proposals meet UnitedHealthcare Community & State's strategic goals.

• Managed Medicaid proposal process from RFP receipt to submission, ensuring compliance with all State requirements and deadlines.• Developed project calendar and work plans; Led draft review meetings; Provided regular status updates to leadership.• Reviewed proposal drafts for RFP compliance and inclusion of strategic content.• Worked directly with health plan teams, subject matter experts and senior management to ensure proposals meet Aetna's strategic goals.

Greater Minneapolis-St. Paul Area

• Collaborated with Medicaid Proposal Writer team to communicate proposal strategy, review drafts, and integrate win themes into proposal responses.• Developed Executive Summary for each assigned proposal, working with Business Development and Health Plan leadership to incorporate strategic messaging.• Participated in Business Development Team process improvement and strategy development projects.• Received Anthem "Values in Action 'A' Award" for contributing to the team's success – May 2019

Greater Minneapolis-St. Paul Area

• Developed internal and external presentations and other communications for Health Care Analytics (HCA) senior vice president, including managing project plan, creating storyline and content, designing presentation materials and crafting speaker notes.• Managed all aspects of HCA All-Associate Meetings, including developing agenda, coordinating guest speakers, designing presentation materials, distributing pre- and post-meeting surveys, drafting associate Q&A responses and overseeing meeting logistics.• Worked directly with HCA senior leadership, Anthem Corporate Communications, Anthem Human Resources and others to create industry-leading communication plans and develop strategic messaging for associate communications as well as product marketing.• Received Anthem “Values in Action” Awards recognizing contributions to HCA’s success – December 2016 & June 2017.

Greater Minneapolis-St. Paul Area

• Managed the proposal process for tax opportunities in the NH/GW and Mid-America business units, including offices in Minneapolis, Kansas City, St. Louis, Detroit, Cincinnati and Columbus.• Assisted teams with strategy development, as well as proposal document preparation and review.• Provided training to teams on the proposal processes, including available tools and best practices.

Minnetonka, Mn

• Developed and edited RFP responses for Medica's Commercial Markets Division.• Worked directly with Sales and Account Management teams to manage proposal process from RFP receipt to submission.• Managed RFP content database, writing and updating content and working with subject matter experts.• Served on committee to assist Marketing Department with rewriting member communications using plain language.• Assisted in improving processes for proposal production by collaborating with leaders in multiple departments throughout the organization.

Minnetonka, Mn

• Managed entire RFP process from receipt to submission for state Medicaid, CHIP and other public sector health care programs.• Coordinated and reviewed work of in-house proposal team members and contracted proposal writers located at multiple sites across the country.• Directly supervised the team's production specialist.• Worked directly with health plan teams, subject matter experts and senior management to ensure the proposal met UnitedHealthcare Community & State's strategic goals.

Bloomington, Mn

• Wrote and edited RFP responses for the Ceridian LifeWorks division (EAP, Work-Life, Health Coaching and Productivity Solutions).• Worked directly with sales team and subject matter experts to manage proposal process from RFP receipt to bid submission.• Participated in process improvement projects for LifeWorks division.• Received Ceridian "I Am the Difference" Award - July 2009.

Golden Valley, Mn

• Supervised team of six Proposal Development Managers (project managers) on the National Proposal Services (NPS) team.• Assigned cases and managed caseload for entire team.• Worked with senior management and sales team to improve processes for the NPS team.• Performed HR functions (performance reviews, salary recommendations, etc.) for direct reports.• Received UnitedHealthcare "Change Agent" award - June 2008

Golden Valley, Mn

• Wrote RFP responses for Uniprise, UnitedHealth Group’s large group employer segment.• Worked directly with Sales to manage proposal process from RFP receipt to submission.• Managed several content database categories, writing and updating content and working with subject matter experts.• Promoted to Senior Proposal Writer/Content Manager in April 2006. • Promoted to Manager, Proposal Development in August 2007.

St. Louis Park, Mn

• Researched, wrote and edited sales proposals for collection services in various industries (government, student loan, health care, utilities). • Created layout and design of proposals using desktop publishing software.

Burbank, Ca

• Researched, drafted and edited company press releases and quarterly shareholders’ reports. • Coordinated the production of the annual shareholders’ report. • Oversaw and updated corporate web site. • Responded to inquiries from the media and the public.• Edited “The American Music Awards” program book.• Created advertisements for placement in trade magazines.

Burbank, Ca

• Hired and supervised the company mailroom staff members, receptionists, outside vendors and service providers. • Purchased office supplies, equipment and furniture for the company. • Created an orientation manual for new hires.

M.A., Communication Management

B.A., Political Science

Activities and Societies: Hamline Communications Club (President); Hamline Sinfonia Orchestra; Hamline Baroque Ensemble