Michael Beaver Email & Phone Number

Chicago, Il, Us

Evanston, Illinois, United States

Helping people find the home of their dreams!

Glenview, Illinois, United States

Glenview, Illinois

As a Cruise & Vacation Consultant, I carry out various tasks, such as organizing vacation experiences for clients, delivering quality services to customers, and building and strengthening effective relationships with clients. I maximize customer retention rates by identifying and increasing sales opportunities. I also provide best-in-class customer services to ensure high levels of satisfaction.Please find below the key contributions for this role:- Boosted sales by up to 400% year-over-year during COVID-19 pandemic.- Nurtured professional relationships with 30+ clients.- Improved sales from $17K to $125K+ in one year.- Identified problems and resolved queries to fulfill requirements.

Dartmouth, Massachusetts, United States

Valparaiso, In

In this role, I ensured long-term success by coordinating and executing new young alumni engagement program. I reach out to alumni and university friends by executing social media campaigns. I also maintained high levels of performance by providing effective supervision to full-time alumni engagement officers. I implemented Day of Giving strategy for university by collaborating with various departments. I engaged with Executive Director to lead alumni association executive team volunteers.The key achievements for this role have been:- Optimized usability of website by directing two website redesign projects.- Implemented new engagement technologies, covering two website redesign projects, a text messaging platform, and a career networking platform.- Spearhead annual budget for Alumni Engagement and University Guild offices totaling approximately $200K.

Valparaiso, In

During this tenure, I have developed and sustained professional relationships at all levels by overseeing volunteer activities. I have spearheaded departmental budget to maintain financial stability. I have liaised with advancement services partners to manage end-user experience of website design. I also coordinated Monthly E-Newsletters for constituents.The key contributions for this role are:- Engaged with 200+ alumni at nationwide events.- Directed alumni club activities in five geographic regions.

Fayetteville, Arkansas, United States

In this role, I served on on-call duty cycle for resident assistants; worked directly with crisis protocol and response systems. I have performed multiple activities, such as overseeing resident assistant recruitment and selection process, facilitating diversity initiatives for residence education department, and executing new online application process for resident assistants. I have acted as hearing officer for educational student conduct system.Please find below the key achievements for this role:- Ensured high levels of performance by leading staff of 11 Resident Assistants.- Managed crisis situations for on-campus students in a professional manner.- Provided support in acclimating new coordinators to their roles.- Represented department at orientation and presented at campus-wide conferences.

• Supervised, trained and evaluated a staff of 4 Graduate Assistants• Advised the four Greek Councils consisting of 16 IFC organizations, 8 Panhellenic organizations, 9 National Pan-Hellenic Council organizations, and 12 Multicultural Greek Organizations.• Planned Leadership workshops and programming for Greek chapters including a Tony Fusaro Greek Leadership Institute for more than 300 leaders across all councils. • Planned an evening program for approximately 30 new members from all councils on topics relating to being a successful fraternity or sorority member.• Initiated regular outreach with chapter presidents and council leadership including 32 council officers as well as 45 chapter presidents.• Oversaw, updated and maintained the Greek Affairs website utilizing the Web Content Resource Management platform and basic HTML coding.• Oversaw process for providing semester reports for scholarship, membership, and other pertinent statistics.• Managed budget and financial transactions for the four Greek councils with budgets totaling $80,000.• Coordinated NIU student delegates for conference attendance.• Represented the office at Summer Orientation, Open Houses, and with alumni outreach.• Participated in departmental and divisional activities.• Managed and participated in on call duty for 4 staff members.• Coordinated working relationship between a private security company and the university, and city police and fire departments.

• Developed and implement a curriculum based on issues facing fraternity and sorority leaders today.• Supervised one Teaching Assistant.• Assessed learning of 35 students enrolled in the class.• Coordinated guest lecturers on topics related to the Greek Community.• Utilized Blackboard technology in the implementation of course content.

• Planned leadership training events for the Greek Community.• Served as staff member on-call as part of a duty rotation.• Developed and implemented policies and procedures related to Greek Life.• Advised the Multicultural Greek Council consisting of 10 Latino and Asian American based organizations. • Created effective partnerships with various university offices and constituencies concerned with the development and success of Greek Life.• Represented the office at various activities including open house events and orientation sessions.• Met monthly with 10 chapter presidents to assist in developing chapters.• Worked with special programs within the department.• Maintained the webpage for the department.• Planed and developed different services for the student organizations on campus.

• Assessed the impact of 15 Orientation Student Leaders.• Coordinated the four programs First -Year Student Success Series by arranging marketing and logistics.• Served on Panhellenic Conference Extension committee.• Benchmarked First -Year student programs.• Observed implementation of three new First- Year Seminars including a first -year academic course co-taught by academic and student affairs staff.• Implemented and assessed First-year calling program to more than 200 students.

• Developed an online student organization officer training process for approximately 200 student organizations.• Developed and presented at a retreat for cultural-based fraternities and sororities for 50 people. • Planned aspects of Fun Fair West, a student organization fair for the professional schools at University of Illinois at Chicago with approximately 20 student organizations, including building relationships with different vendors.• Researched methods of recruitment for culture-based fraternities and sororities that exist in an urban setting.• Represented the department during orientation activities.• Served as an additional resource in problem solving situations that may arise.

Bachelor Of Arts, Music

Activities and Societies: Phi Mu Alpha Sinfonia, Orchestra, Chamber Concert Band

Master Of Science - Ms, Higher Education/Higher Education Administration

Activities and Societies: Society for Higher Education Administrators (inaugural secretary for Adult and Higher Education graduate student.

Real Estate

Pre-licensing coursework for Illinois Broker License exam