Monique Bennett-Lowe Email & Phone Number

Full-Stack JavaScript Developer who works with a range of languages and software such as databases, Typescript, Unit Testing and API's to develop and deploy applications. I offer valuable problem-solving skills in the world of web, application, and software development. I’m a team player and work well in a collaborative space but can work independently to.

Chicago, Illinois, US

Chicago, Illinois, US

Respond to client's requests via phone calls, live chats and emailAssist clients by collecting necessary details to analyze and troubleshoot their platform issuesWork closely with Product and the Escalation team to resolve critical issues Use SQL to troubleshoot and update data-base and diagnose errorsWork with various browser settings to optimize user’s.

Seattle, WA, US

Responsible for maintaining the link between Corporate Retail Teams and the FC (Fulfillment Center)Responsible for keeping track of open aging ISS tickets across the FC and participating as on-site escalation contactResponsible for making sure that all Retail Request tickets get prompt response and resolution, meeting SLA (Service Level Agreement) where.

Responsible for development of Web based Content Management Learning Systems (CMLS) and delivery of product demonstrationsServed as a front-line customer service resource to internal employees, and act as a liaison between the organization and the clients.Provided support of the day-to-day and ongoing operation and administration of Content Management.

 Assisted in the development of Web based Content Management Learning Systems (CMLS) and responsible for the delivery of product demonstrations Served as a front-line customer service resource to internal employees. Liaised between the organization and the clients Supported the day-to-day and ongoing operation and administration of Content Management.

Baltimore, MD, US

Provided compliance review and support primarily for federal LIHTC regulated properties Performed timely reviews and approves tenant move-in, annual income certifications and recertifications Supported property operations to ensure properties correctly apply LIHTC, HOME and other program regulationsProvided Compliance Monitoring Service serving as primary.

Baltimore, MD, US

Responded and provide software support for 200-250 on-site and remote usersIdentified problems, troubleshoots and resolves application and system issuesAbility to effectively prioritize and execute tasks in a high-pressure environmentExcellent analytical and problem solving abilitiesAbility and willingness to work in a team-oriented, collaborative.

Baltimore, MD, US

Provided application and e-mail support at computer labTroubleshot all software and hardware issuesAdministered of 10 PC’s on Ethernet-based LANSupported XP Home Edition clients and 2000 Advanced ServerInstalled and provides support for DSL modem and routerAbility and motivated to learn new technologies quicklyWorked with minimal support and guidance

Full-Stack Web Development

Frontend Development Certificiate, Frontend Web Development

Associate Of Arts And Sciences (A.A.S.), Computer And Information Sciences, General

Bachelor Of Applied Science (B.A.Sc.), Database Administration/Computer And Information Sciences, General