• Led a subdepartment consisting of Administrative Assistants and Customer Service Representatives with LMA (Leadership, Management, and Accountability) strategies.• Developed and implemented a companywide training program on vital processes and successfully onboarded over 30 new employees.• Decreased expenditures by 15% for office supplies, groceries, resale items, and collateral items by implementing inventory controls. • Oversaw purchasing from every department by reviewing, approving, and fulfilling supply requests. • Documented and maintained SOPs for various aspects of the position and aided team members in other departments on documenting their vital processes.