Coordinate the everyday operations of our coding programs and empower kids, teachers, and parents with the skills needed to thrive in a technology-driven society. Perform duties such as responding to public inquiries, overseeing volunteers and instructors, increasing community awareness by promoting KCJ at events and conferences, organizing events, promoting the social media presence and supporting program goals.

IT Support:First line of response for maintenance and support of an open source web content management system based on Microsoft .NETUsed a ticket management application to prioritize and organize internal and external customer queries and support issuesProduced and kept careful documentation and user requirementsBuilt great partnerships with colleagues, managers and customers by communicating project status, ticket issues and resolutionsShared knowledge on topics to ensure… Show more IT Support:First line of response for maintenance and support of an open source web content management system based on Microsoft .NETUsed a ticket management application to prioritize and organize internal and external customer queries and support issuesProduced and kept careful documentation and user requirementsBuilt great partnerships with colleagues, managers and customers by communicating project status, ticket issues and resolutionsShared knowledge on topics to ensure cross-training among team membersWeb Development:Developed and maintained windows and web applications. Implemented timesheet entry application geared toward HR activities management and reportsWorked directly with customers, project managers and team members to gather and document project requirementsGenerated and compiled reports using MS Reporting ServicesPossess advanced computer skills: MS Office (Word, PowerPoint, Excel, Access(VBA)), database knowledge, MS SQL Server, Microsoft Visual Studio (C#.NET), Content Management System, web programming. Used Visio for computational diagrams Show less