Michael Bissonnette Email & Phone Number

Columbia, Maryland, United States

• Serve as the technical lead for junior personnel for Arctic Wolf, SentinelOne, and other security solutions.
• Participate in pre-sales engagements as a subject-matter expert for security awareness training to identify and plan for security-related solutions.
• System documentation and consulting services to include system reviews and recommendations.
• Research new security solutions that will help automate and improve the organization's security posture with presentation to VPTO and other leadership.
• Enhance security in current systems by implementing and maintaining security controls.
• Ensure all clients are up to date on phishing and security awareness training with engagements to improve and/or enhance the solution and participate in Quarterly Business Reviews, as needed.

Columbia, Maryland, United States

· Create and maintain system documentation in ticketing systems such as ConnectWise· Implement remote access solutions and support for VPN connections, Terminal services, and Citrix· Provide exceptional IT support relating to technical issues involving Microsoft’s core business applications and operating systems· Provide support for Windows Server.

Washington D.C. Metro Area

Handling web design and development for Inter-American Defense Foundation.

Washington D.C. Metro Area

· Lead research on Hemispheric Cyber Defense Framework for the Americas, which included preparing reports on multilateral and national cyber security frameworks, as well as cyber defense policy issues. This helped the organization create their cybersecurity branch.· Collaborated with technical staff to establish goals and objectives for system hardware and.

Baltimore, Maryland Area

Maintained knowledge of policies regarding payment and exchanges, and security practices.Worked under deadlines and responded to service requests.Prevented store losses by utilizing awareness, attention to detail and integrity.

Bachelor Of Science - Bs, Secure Computing And Information Assurance

Internship At The Inter-American Defense Board, Computer Science