Marina Brito Email & Phone Number

Dublin, Ie

Dublin, County Dublin, Ireland

Dublin

Dublin, County Dublin, Ireland

● Led a team of eight Customer Sales Specialists and provided training and mentoring measures for skill improvement.● Managed and motivated the team, ensuring the store operates efficiently and effectively and provided excellent customer service at all times.● Assessed and selected the best products for seasonal merchandise.● Oversaw retail shop cleaning operations per company standards.● Implemented marketing strategies such as analysing cost of advertising, promotional… Show more ● Led a team of eight Customer Sales Specialists and provided training and mentoring measures for skill improvement.● Managed and motivated the team, ensuring the store operates efficiently and effectively and provided excellent customer service at all times.● Assessed and selected the best products for seasonal merchandise.● Oversaw retail shop cleaning operations per company standards.● Implemented marketing strategies such as analysing cost of advertising, promotional materials, and any other marketing expenses.● Managed inventory in coordination with purchasing and receiving departments.● Engaged with new initiatives.● Solved all customer queries efficiently, professionally, and consistently with store policy.● Reviewed orders to ensure they will not result in under/overstocks.● Provided weekly review of demand and identified corrections.● Planned and controlled the optimum stock level for all lines to ensure maximising all sales opportunities whilst managing cost.● Collected cash and recorded (safe and tills).● Managed the purchasing of standard products whilst maintaining the status of orders on purchasing system. Show less

Dublin, County Dublin, Ireland

● Greeted customers when entering or leaving the premises.● Collaborated closely with a team effort by accomplishing related results as required.● Processed data and general administrative tasks when required. ● Managed transactions with customers using cash registers, scanned goods and ensured pricing is accurate, collected payments, and issued receipts, refunds, change, and redeemed stamps and coupons.● Cross-sold products and introduced new ones.● Resolved customer… Show more ● Greeted customers when entering or leaving the premises.● Collaborated closely with a team effort by accomplishing related results as required.● Processed data and general administrative tasks when required. ● Managed transactions with customers using cash registers, scanned goods and ensured pricing is accurate, collected payments, and issued receipts, refunds, change, and redeemed stamps and coupons.● Cross-sold products and introduced new ones.● Resolved customer complaints, guided them, and provided relevant information. Show less

Dublin

● Professionally responded to customer complaints; made an effort to successfully resolve complaints in accordance with established guidelines.● Identified and assessed a customer’s queries to ensure they are satisfied.● Maintained detailed records of customer interactions and being in charge of customer account details.● Followed your company’s communication procedures and policies.● Participated in ad-hoc projects, as assigned by our Team Leader.● Worked in conjunction… Show more ● Professionally responded to customer complaints; made an effort to successfully resolve complaints in accordance with established guidelines.● Identified and assessed a customer’s queries to ensure they are satisfied.● Maintained detailed records of customer interactions and being in charge of customer account details.● Followed your company’s communication procedures and policies.● Participated in ad-hoc projects, as assigned by our Team Leader.● Worked in conjunction with your coworkers, supervisors, and other departments as necessary. Show less

São José Dos Campos, Brazil

I was directly involved in the company's sales and customer service area, which included direct contact with customers and via email to access their requirements, specifications and negotiate the cost. My role as an administrator in this business covered financial reporting, formulating invoices and managing all payments and controlling incoming and outgoing.

São José Dos Campos, Brazil

Responsible for coordinating the administrative and accounting aspects of the company, making payments, transfers and balancing the books, in addition to being responsible for cash handling procedures. Direct contact with suppliers and customers, I was responsible for sending budgets and controlling goods receipts. Human Resources were part of my duties, where I was responsible for formulating contracts for new employees, training schedules and safety procedures. During my time at the company… Show more Responsible for coordinating the administrative and accounting aspects of the company, making payments, transfers and balancing the books, in addition to being responsible for cash handling procedures. Direct contact with suppliers and customers, I was responsible for sending budgets and controlling goods receipts. Human Resources were part of my duties, where I was responsible for formulating contracts for new employees, training schedules and safety procedures. During my time at the company, I responded directly to the owner. Show less

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