Matt Morris Email & Phone Number

Guntersville, Al

Birmingham, Alabama Area

•Responsible for the design, build monitor, support and document interfaces between Influence Health products and third party systems.•Document interface extraction and import specifications prior to implementation, during implementation, and post implementation to ensure interfaces meet client expectations and the expectations of the teams that will support interface after the implementations are completed.•Participate in the preparation of accurate and complete technical specifications, such as schema or file specifications, coding/scripting specifications, backup and recovery controls as necessary for all interface and other integration development efforts.•Conduct or actively participate in feasibility studies to determine the most appropriate technical solutions for proposed requirements that meet client needs. •Participate in the development of interface testing plans.•Research and develop new solutions to meet strategic and client-specific data integration needs.•Assist in planning, executing, and managing the integration of new applications information existing infrastructure, systems, and software.•Participate in hardware and software evaluation efforts related to the purchase or utilization of new systems, interface development or monitoring tools, and new application/interface development software.•Consult internally within the department and externally on various projects and information technology efforts.•Provide complex application support, information and guidance to end users, and provides technical guidance to less experienced personnel.• Serve as a point of contact for resolution of complex application problems and integration issues•Able to quickly assess technical issues, identify resolutions, and build action plans to prevent future issues from occurring.•Work closely with clients and be a trusted advisor when it comes to integrating systems across the enterprise to support the successful implementation of IH solutions.

Birmingham, Alabama Area

•Responsibilities include but not limited to assisting Medseek clients with troubleshooting their “Strategic Patient Engagement Platforms” which include but not limited to corporate websites, intranet sites, patient portals, physician portal, electronic physician signature capture, strategic marketing platforms, and HL7 interface engine, all while interacting with clients and partners via the web, email and phone. •Recreate, research, troubleshoot, document, monitor and resolve complex technical problems related to Medseek software applications, networks and operating systems.•Collaborate with development and IT to resolve issues that have to be escalated to higher tier support within a number of different applications and languages that include ColdFusion, .Net, Java, C#, XML, HL7, SQL, Sharepoint, HTML, and CSS.•Test all newly coded changes made to complete a client’s request to ensure all items are completed and pass QA process.•Documentation of all processes involved with installation of new interfaces and the operations necessary to complete installation with the ability to relay information to client and teammates for future installations.•Update and maintain corporate documentation with client information, completed work orders, and work completed by service request for the client to follow upon updating or installation.•Participate and lead training sessions with clients and internal employees on upcoming changes within applications and/or general support information.•Comply with Service Level Agreements (SLA’s) and Medseek processes and procedures.•Maintain knowledge and proficiency on all Medseek products and services.•Provide on-call support as scheduled.

Birmingham, Alabama Area

•Responsibilities include but not limited to assisting Source Medical clients and multiple third party vendors with implementingHL7 interoperability standards, establishing TCP/IP communications for secure electronic transfer of protected health information including patient demographics, scheduling data, providers, and supplies needed and used.•Troubleshoot and resolve all Tier 4 Interface support issues that are escalated up the support chain.•Receive all custom work request orders from clients and Account Managers, extract data and create report for development to complete the custom work request.•Assist development with testing and quality assurance of new HL7 standards and practices to ensure that they are in compliance with mandates by federal law.•Documentation of all processes involved with installation of new interfaces and the operations necessary to complete installation with the ability to relay information to client and teammates for future installations.•Update and maintain corporate documentation with client information, completed implementations, invoice and purchase order information.•Researched, analyzed, designed, documented, tested and deployed new 64 bit interface architecture to accommodate for Windows 64 Bit, which changed how the messages are routed through the database to the interface engine for XML to HL7conversion by eliminating 3 potential fail points.

Birmingham, Alabama Area

•Responsibilities include but not limited to assisting EHS clients and multiple third party regional and national lab vendors with implementing HL7 interoperability standards, establishing TCP/IP communications for secure electronic transfer of protected health information including patient demographics, financial transactions, test orders and test results.•Training EHS clients on how to submit and retrieve electronic messages within the EHS Point of Care (POC) application.•Support and monitor over 200+ interface engines daily.•Assist development with testing and quality assurance of new HL7 standards and practices to ensure that they are in compliance with mandates by federal law.•Design, develop, document, implement and support new practices for making the process of getting EHS, the client, and the lab vendor to exchange and process information at an accelerated rate.•Documentation of all processes involved with installation of new interfaces and the operations necessary to complete installation with the ability to relay information to client to for future installations.

Birmingham, Alabama Area

•Responsibilities included assisting new and existing EHS clients with purchasing the proper Windows terminal servers and Oracle database servers for their practice as well as compatible printers, scanners and other peripheral systems to integrate with the EHS POC application.•Documentation of testing and development of new processes to advance the installation process•Built Windows terminal servers and Oracle database servers for use in a turnkey environment at the client’s practice as well as in the EHS ASP Datacenter for use with the EHS POC Application.•Supported over 500 clients in both Turnkey and ASP environment, servicing technical needs and troubleshooting.•Worked as a part of the System Administration team to maintain a multimillion dollar Datacenter.•Supported clients with all IT related issues including connectivity, downtime and systems restoration.•Provided internal support for all 190+ EHS employees computer systems, network and internet access.•Provided inventory control system that tracked all equipment purchased or leased by company. Controlled shipping and receiving of all leases to ensure they reached their destination on time to avoid financial penalties. Also received, built, imaged and dispersed all new systems to employees that were scheduled to receive a new system.