Mike Bolt Email & Phone Number

Greater Toronto Area, Canada

Hengyang, Hunan, China

Hamilton/Burlington

Hengyang, Hunan, China

Teaching English to a wide range of students from 5 years old to 30

Oakville, Ontario

• Ensure high level of Customer Service/Experience standards are consistently exceeded• Counseled personal and business clients with regard to investment opportunities, risk analysis, and monetary returns • Mentored non-proficient banking advisor/client advisor. • Exceeding client expectations by providing sound financial advice • Referring clients to appropriate partner’s by conducting deep discovery during client interview’s• Conducted presentation to all Halton South… Show more • Ensure high level of Customer Service/Experience standards are consistently exceeded• Counseled personal and business clients with regard to investment opportunities, risk analysis, and monetary returns • Mentored non-proficient banking advisor/client advisor. • Exceeding client expectations by providing sound financial advice • Referring clients to appropriate partner’s by conducting deep discovery during client interview’s• Conducted presentation to all Halton South Region Banking and Financial Advisor’s • Leader in the market and region in sales• Constantly adapting to new technology, procedures, and policies• Collaborated and coached peers to ensure a consistent customer experience and success for the branch• Lead team meetings • Knowledgeable in a wide range of banking products and services and connect them to client’s needs• Proactively identify potential high valued clients Show less

London, Canada Area

• Responsible for core banking/day to day banking activities i.e. posting teller entries• Maintaining branch controls i.e. adhering to cash and security limits• Balancing and controlling Secure Desk environment• Consistently exceed sales targets• Lead and participate in branch campaigns• Conduct and resolve customer investigations and inquiries/problems• Promote TDCT products and provide recommendations for alternative, convenient and comfortable banking experiences by… Show more • Responsible for core banking/day to day banking activities i.e. posting teller entries• Maintaining branch controls i.e. adhering to cash and security limits• Balancing and controlling Secure Desk environment• Consistently exceed sales targets• Lead and participate in branch campaigns• Conduct and resolve customer investigations and inquiries/problems• Promote TDCT products and provide recommendations for alternative, convenient and comfortable banking experiences by understanding the customer’s immediate and underlying needs• Assigned to train new employees • Dedicated to be branch 21’s Employee Experience Ambassador • Nominated for Service Champion in 2008, 2010 Show less

London

• Responsible for meeting and exceeding quarterly goals• Consistently provide helpful advice to customers and employees• Investigate and take ownership by resolving issues• Understanding credit card transaction processes and educating cardholders

Oakville

Purchasing and transporting materialLandscapingHandling concrete Built inground pools

Burlington

SalesBuilderCustomer Service/AdviceInventory control

Bachelor'S Degree, Organizational Behavior Studies, Cross Disciplinary Major

Studied organizational behavior with a strong focus on learning and development Organizational Studies Psychology Sociology History.

Business Diploma, Business Administration And Management, General

Studied a wide variety of business related courses. Entrepreneurial studies Taxation Real Estate Human Resources Business Ethics.