Michael Bond Email & Phone Number

Texas, United States

Texas, United States

Grapevine, Texas, United States

-Handle all National Account service/warranty issues-Negotiate Goodwill situations and other issues NA's have with dealers-In-bound calls from NA techs and help with diagnosis and interpreting manuals and other tech information-Assisted in helping build maintenance tables for K-Maintenance-Working as a liaison between multiple departments to help facilitate solving problems-Certified Kubota Service Technician completed 4/25/2022-Handle all National Account service/warranty inquiries and file claims for over 30 National accounts-Brought campaign completion from 60% to 85% in first year for National Accounts-Technical support call center administration-Approve engine replacement requests to match current emission tiers-Post delivery inspection registrations and approvals-Anti-theft, diagnostic tool, and Salesforce user registration management for Kubota dealers and National Accounts-Telematics installation, troubleshooting, setup/registration-File sharing of workshop manuals and parts books to help techs find solutions-Release engineering hold parts-Helped create a newly launched maintenance program for dealer sales in 2023-Warranty approval level 1 and 2 for National accounts

Carrollton, Texas, United States

-Street and Race car maintenance, repairs, upgrades, etc.-Trackside service and support for Ferrari Challenge race team-Enduro pitstops with refueling, tire changes, and radio communications with driver-Chassis setup, Pit setup/breakdown, Video and Data Analysis

Arlington, Texas

Retail Sales CounterBuild displays for sales floorCustomer service interactions for sales, returns, and warranty

Decatur, Tx

Race prep and Trackside service. Transportation and interacting with customers. Reserve race driver.Dismount/Mount tires, Replace broken/damaged parts, Minor fabricationCrewed at SCCA, NASA, Trans-Am, Continental Tire racing series events

Garland, Tx

o Race prep open wheel cars- Gear changes, engine R&R, brake hydraulics, steering maintenanceo Find solutions by fabricating brackets and fixtures for chassiso Build wiring harness, design linkages for throttle and active sway bars, custom fabricate braided hose engine oil lines/brake hard lines and mount, build engine stabilizerso Assemble suspension components and align setup according to specs, corner weighting/ballast positioning, documentation of setup numbers

Bc,Ab,Sk,On,Qc, Canada

o Load/unload trailer, set up track, prepare 25 karts for use, set-up hospitality tento Teach kids basic driving concepts (gas, brake, steering, vision, etc) o Demonstrate Toyota Safety Sense technology for customers on skid pad in 2016 Toyotas

Colleyville, Tx

-Remotely connect with clients to collect flight leg data for per Diem calculations-Inbound/Outbound phone calls and E-mails with clients to complete service-Seasonal employment, typically January-April

Allen, Tx

- Take orders, determine charges, and oversee billing/payments, fraud detection- Handle complaints, provide solutions and alternatives, and follow up to ensure resolution- Train new hires- Use of SAP and AAbaco online business software

Denton, Tx

-Inventory product in window and backstock via EnCompass Mobile Application-Warehouse training, hand-driven forklift experience, pallet stacking/wrapping-Build display setups, Change in-store marketing scheme-Active product rotation

Plano/Frisco/Mckinney. Tx

-Coach kids ages 6-14 the fundamentals of Ice Hockey-On and Off Ice supervision of kids (15-20 kids per group)