Mark Bradley Email & Phone Number
@libtax.com
2 phones found area 916
LinkedIn matched
Who is Mark Bradley? Overview
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Mark Bradley is listed as Zendesk Co-Administrator at Liberty Tax, a with 438 employees, based in Cape Vincent, New York, United States. AeroLeads shows a work email signal at libtax.com, phone signal with area code 916, and a matched LinkedIn profile for Mark Bradley.
Mark Bradley previously worked as Canadian Technology Support T2 at Liberty Tax and Customer success tier 1 expert at Inmotion Hosting. Mark Bradley holds Associates - Computer Networking Systems from Itt Technical Institute-Norfolk.
Email format at Liberty Tax
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AeroLeads found 1 current-domain work email signal for Mark Bradley. Compare company email patterns before reaching out.
About Mark Bradley
From those I have had the pleasure of working with:"Willingness to learn", "Creative problem solver", "Tenacity to find a resolution that doesn't already exist.", "Empathetic to the needs of those you assist", "patience when explaining processes to those who aren’t tech-savvy", "great troubleshooting when things are not clear" I have added those as we may miss the things that actually we take for granted in yourself but others do see as a talent or things you excel at.
Listed skills include Troubleshooting, Customer Service, Technical Support, Networking, and 19 others.
Mark Bradley's current company
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Mark Bradley work experience
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Canadian Technology Support T2
Customer Success Tier 1 Expert
• Gather data regarding customers’ problems via calls/chats/tickets.• Assist customers with DNS, Website, Email related troubleshooting and solving.• Analyze and review customer issues to determine the best approach for resolution.• Utilize increased server-level access (Root)• Maintain average quality scores of 90% and average 3 contact per hour.• Act as a mentor to T1 and other T1E Support Representatives
Production Support Engineer
Monitor the production servers, scheduled jobs, incident management and receiving incidents and requests from co-workers/clients, analyzing these and either responding to the Co-worker with a solution, develop code updates to fix reported defects, or escalating it to the development teams. Assist in creation of SQL scripts to be used to update thousands or millions of records effectively without hurting performance on servers.
Technical Support Supervisor
Actively participate in the mentoring and supervising of technical support representatives to insure the maximum quality and timeliness of support services for our clients.
Tech Support Coach
Assisting representatives with issues, writing weekly assessments of techs. Setting up and assisting in training materials. Updating Knowledge Base articles and SOP’s for common issues
Tech Support
Issue Tracker support system, Call needed clients and assist in the technical issue having related to but not limited to Networking, Computer malfunctions, and Software.
Stocker/Cashier
POS Operation, Assisted in the paper work of incoming orders, Receiving truck for shipment.
Emergency Service Dispatcher
Answer calls and dispatching when appropriate, Inputting the data into correct database.
Electronics / Garden Center Associate
Opening/Closing department, Sales, POS Operation, Customer Service - phone calls, Returns, Answering questions, Locate merchandise for customers, Restocking shelves, Place purchases in customer vehicle, Loss Prevention Control, Receiving stock/merchandise, Counting new stock, Control inventory counts, Set up displays, Mark sale / advertised items, close department, clean / straighten department.
Computer Repair & Service
Repair computers - customers/company computers, Troubleshoot systems brought in, Backed up data for customers, Reformat computers, Maintenance on systems, Replace faulty parts, Technical support for customers ,Customer Service, Train new employees the programs used, Give out passwords & Logins, Explained cash sales to new employees, Networking computers, Update files and programs
Mark Bradley education
Associates - Computer Networking Systems
Regents Degree
Frequently asked questions about Mark Bradley
Quick answers generated from the profile data available on this page.
What company does Mark Bradley work for?
Mark Bradley works for Liberty Tax.
What is Mark Bradley's role at Liberty Tax?
Mark Bradley is listed as Zendesk Co-Administrator at Liberty Tax.
What is Mark Bradley's email address?
AeroLeads has found 1 work email signal at @libtax.com for Mark Bradley at Liberty Tax.
What is Mark Bradley's phone number?
AeroLeads has found 2 phone signal(s) with area code 916 for Mark Bradley at Liberty Tax.
Where is Mark Bradley based?
Mark Bradley is based in Cape Vincent, New York, United States while working with Liberty Tax.
What companies has Mark Bradley worked for?
Mark Bradley has worked for Liberty Tax, Inmotion Hosting, Dollar General, Digital Security, and Kmart Corporation.
How can I contact Mark Bradley?
You can use AeroLeads to view verified contact signals for Mark Bradley at Liberty Tax, including work email, phone, and LinkedIn data when available.
What schools did Mark Bradley attend?
Mark Bradley holds Associates - Computer Networking Systems from Itt Technical Institute-Norfolk.
What skills is Mark Bradley known for?
Mark Bradley is listed with skills including Troubleshooting, Customer Service, Technical Support, Networking, Sales, Computer Repair, Databases, and Loss Prevention.
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