Develop and drive the operational strategy for our team, focusing on improving velocity, efficiency, efficacy, influence, and impact. This includes designing, owning, and implementing consistent and co-ordinated processes, as well as creating frameworks, effective communications and governance. • Develop, implement, and track performance metrics (OKRs) that deliver on business priorities.• Right-hand to our Executive Leadership team to define and deliver on strategic initiatives… Show more Develop and drive the operational strategy for our team, focusing on improving velocity, efficiency, efficacy, influence, and impact. This includes designing, owning, and implementing consistent and co-ordinated processes, as well as creating frameworks, effective communications and governance. • Develop, implement, and track performance metrics (OKRs) that deliver on business priorities.• Right-hand to our Executive Leadership team to define and deliver on strategic initiatives, planning days and team design. • Lead programs for team engagement, with design events and experiences that focus on connection and wellbeing.
• Establish a recruitment process that not only finds quality talent, but improves confidence in decision making and removes bias.• Deliver programs that support continuous growth and learning including our team's Growth and Development Framework.• Design and deliver initiatives that support ANZ's Women In Leadership agenda.• Create efficient processes that boost productivity.• Ensure we have sound risk management, governance and mitigation.• Co-ordinate budget planning and financial performance for the team.• Ensure the team’s financial goals are met and resources are allocated efficiently.• Provide access to market-leading tools that enable collaboration and quality outputs. Show less

Responsible for leading the global Design Operations function reporting to the Chief Design Officer. Focused on optimising and improving workflow, creating alignment across teams, and increasing productivity for our 200 designers to deliver business impact.• Lead strategic initiatives across L&D programs, software & tooling, and people & culture initiatives that enabled our designers to do their best work whilst fostering a strong sense of community.• Designed and delivered the… Show more Responsible for leading the global Design Operations function reporting to the Chief Design Officer. Focused on optimising and improving workflow, creating alignment across teams, and increasing productivity for our 200 designers to deliver business impact.• Lead strategic initiatives across L&D programs, software & tooling, and people & culture initiatives that enabled our designers to do their best work whilst fostering a strong sense of community.• Designed and delivered the banks’ first dedicated learning and development platform for designers — ANZ’s Design Career Journey, Skills Learning Program and Creative Leaders Immersion.• Lead recruitment initiatives to hire and onboard best-in-class design talent.• Executed a calendar of experiences that fostered collaboration and provided a source of inspiration to both our designers and business stakeholders on all things design.• Co-delivered ANZ's Design System "Horizon" with a focus on adoption, increasing our teams' productivity and cost efficiencies.• Key liaison between our design function and internal business partners including Risk, Procurement, Legal and Finance teams, and external creative agencies. Show less

Operations & studio management responsibilities being a key contact between our design teams, client and suppliers:• Ensured an overall efficient & profitable studio whilst delivering memorable brand experiences for clients• Workflow allocation and project management from brief to delivery • Key client liaison and new business development• Implemented key processes and practices• Developed effective financial reporting, estimation, managed contracts and budgets•… Show more Operations & studio management responsibilities being a key contact between our design teams, client and suppliers:• Ensured an overall efficient & profitable studio whilst delivering memorable brand experiences for clients• Workflow allocation and project management from brief to delivery • Key client liaison and new business development• Implemented key processes and practices• Developed effective financial reporting, estimation, managed contracts and budgets• Creative brief development • Supported teams to meet deadlines by effective project planning• Production management for all projects (digital, print and built) • Managed third party suppliers & freelance resources Show less

• Studio workforce planning and resourcing • Workload management for design team • Hiring permanent and freelance staff • Job Cost Reporting generation and analysis• Managed time and delivery schedules for projects• Prepared all production and mailhouse briefs • Estimating, invoicing and budget management • End-to-end production management for all print-based projects • Co-ordinated still and motion shoots, including pre and post-production • Art buying (ie… Show more • Studio workforce planning and resourcing • Workload management for design team • Hiring permanent and freelance staff • Job Cost Reporting generation and analysis• Managed time and delivery schedules for projects• Prepared all production and mailhouse briefs • Estimating, invoicing and budget management • End-to-end production management for all print-based projects • Co-ordinated still and motion shoots, including pre and post-production • Art buying (ie. stock photography, illustrators) • Appointed and managed vendor relationships Show less