Myles Mckendell Email & Phone Number

California, United States

Rancho Cucamonga, California, United States

- Documented internal protocols and controls to measure the effectiveness of the Bank’s policies and procedures while eliminating any gaps found within business operations.- Tracked new and aging vulnerabilities on network devices by developing an efficient vulnerability & patch management lifecycle program to meet SLAs and ensured security measures are tested before/after deployment.- Collaborated with the InfoSec team to identify Key Risk Indicators (KRIs) that addressed technical issues for optimal network performance and security measures.- Revised procedures and guidelines for administering information security protocols and practices to meet the CIA triad.

Pomona, Ca

- Assisted faculty, staff, and students with call/online support, and provided informative and helpful responses to end-users with IT related incidents/requests.- Connected IT equipment for end-users and monitored computer systems in campus library and other designated IT locations to provide effective IT Service.- Created tickets for management to assess system performance in order to reduce recurrence while resolving those incidents/requests to reduce the escalation to management.

Corona, Ca

Contributed into satisfying customer service and preformed store duties inside the deli, meal, floral, and fuel department to reach Safeway's goals. Familiarized myself into keeping up-to-date with the weekly adds to answer shopper's questions. Connected with co-workers to keep aware of current information.

Bachelor Of Business Administration - Bba, Computer And Information Systems Security/Information Assurance

Associate'S Degree, Business Administration, Management And Operations

High School Diploma