Michael Canaday

Michael Canaday Email and Phone Number

Solutions Success Manager @ Astro Panda Studios
Shawnee, OK, US
Michael Canaday's Location
Shawnee, Oklahoma, United States, United States
Michael Canaday's Contact Details

Michael Canaday work email

Michael Canaday personal email

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About Michael Canaday

Michael Canaday is a Solutions Success Manager at Astro Panda Studios. He possess expertise in rca, retrieval, payments, sales, change control and 74 more skills.

Michael Canaday's Current Company Details
Astro Panda Studios

Astro Panda Studios

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Solutions Success Manager
Shawnee, OK, US
Website:
fisglobal.com
Employees:
39764
Michael Canaday Work Experience Details
  • Astro Panda Studios
    Solutions Success Manager
    Astro Panda Studios
    Shawnee, Ok, Us
    View
  • Fis
    Senior Client Relationship Manager
    Fis Nov 2021 - Present
    Ensuring customer success for our clients in core banking.
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  • Office Of Management And Enterprise Services
    Compliance Specialist
    Office Of Management And Enterprise Services Feb 2021 - Nov 2021
    Oklahoma, United States
    Compliance Officer for CJIS
    View
  • Firelake Grand Casino
    Players Club Shift Lead
    Firelake Grand Casino Jan 2019 - Feb 2021
  • Oklahoma Juvenile Affairs
    Residential Care Specialist Ii
    Oklahoma Juvenile Affairs Nov 2018 - Jan 2019
    Tecumseh, Oklahoma
    View
  • Fis
    Client Support Manager
    Fis Nov 2009 - Feb 2018
    Oklahoma City, Oklahoma Area
    Manage a team of eleven support professionals for a comprehensive suite of item processing software for the financial services arena.
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  • Fis
    Client Support Manager
    Fis Oct 1999 - Feb 2018
    Oklahoma City, Oklahoma Area
    Managed technical support team in addition to a team of professionals who led change control for the Item Processing division. This team also led the formation of a methodology for creating and sending client-facing service bulletins and managed the overall process. Administered a Bomgar remote support appliance and MOVEit Transfer server, performing routine maintenance and software upgrades. Created and managed workflow for root-cause analysis of incidents; wrote client-facing RCA documents… Show more Managed technical support team in addition to a team of professionals who led change control for the Item Processing division. This team also led the formation of a methodology for creating and sending client-facing service bulletins and managed the overall process. Administered a Bomgar remote support appliance and MOVEit Transfer server, performing routine maintenance and software upgrades. Created and managed workflow for root-cause analysis of incidents; wrote client-facing RCA documents for executive-level incidents and provided editing for all other documents for the item processing support division. Handled all internal investigations for potential privacy disclosures and documented the incident for legal and client executives. Managed an average of 12 support and administrative employees. Show less
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  • Metavante Image Solutions (Formerly Advanced Financial Solutions)
    Client Support Manager
    Metavante Image Solutions (Formerly Advanced Financial Solutions) Oct 1999 - Nov 2009
    View

Michael Canaday Skills

Rca Retrieval Payments Sales Change Control System Upgrades Customer Service Training Support Teams Executive Positions Legal Customer Support Disclosures Management Crm Casualty Insurance Auditing Powerpoint Workflow Methodology Site Visits Troubleshooting Relationship Management Knowing Microsoft Office Microsoft Excel Editing Policy Audience Image Product Development Crisis Basics Incident Call Centers Remote Desktop Analysis Root Itil Certified Appliance Applications A+ Certified Client Services Communication New Clients Bulletins Product Support Suite Breaking Checks Medical Billing Balancing Technical Support Silos Item Processing High Profile Remote Deposit Capture Linkedin Computer Proficiency Responsibility Routine Maintenance Client Relations Client Facing Internal Investigations Visio Software Claim Financial Services Image Capture Outlook Resolving Issues Microsoft Word Keying Bomgar Application Support Back Office Afs Mergers And Acquisitions Bridge Siebel

Michael Canaday Education Details

Frequently Asked Questions about Michael Canaday

What company does Michael Canaday work for?

Michael Canaday works for Astro Panda Studios

What is Michael Canaday's role at the current company?

Michael Canaday's current role is Solutions Success Manager.

What is Michael Canaday's email address?

Michael Canaday's email address is mc****@****ail.com

What is Michael Canaday's direct phone number?

Michael Canaday's direct phone number is +140559*****

What schools did Michael Canaday attend?

Michael Canaday attended Rose State College, Seminole State College (Oklahoma), Del City Hs.

What skills is Michael Canaday known for?

Michael Canaday has skills like Rca, Retrieval, Payments, Sales, Change Control, System Upgrades, Customer Service Training, Support Teams, Executive Positions, Legal, Customer Support, Disclosures.

Who are Michael Canaday's colleagues?

Michael Canaday's colleagues are Aniruddha Tandale, Lawrence Demuth, Venkatesh P, Joseph Lipana, Letícia Silva Ferreira, Saumyaraj Bhattacharjee, Rajiv Bansal.

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