Michael Carpenter Email & Phone Number

Eau Claire, Wisconsin, United States

Eau Claire, Wisconsin

I develop and maintain applications used directly and indirectly more migrating data from veterinary practice management software to databases used by IDEXX Laboratories flagship products Cornerstone and Neo.

Eau Claire, WI

I convert data from existing information management solutions into sybase SQL so that our proprietary software can access and modify the data.

Eau Claire, WI

I provided top level support via telephone and remote access solutions to customers that are using our proprietary professional information management software, Cornerstone. I functioned both as a training role, helping customers learn to utilize our software to the highest degree, and also, I provided troubleshooting to fix problems to new and known.

I troubleshoot and repair both hardware and software issues on computers for customers. I have worked, primarily, with Windows OS platforms (95/98/ME, 2000/XP and Vista/7). I maintain computers for customers by diagnosing problematic OS file structures or by making recommendations to increase performance. I perform basic networking for customers onsite as.

I negotiated the settlement of past due and bad debt on behalf of local companies. I maitained professionalism and asertiveness while dealing with difficult consumers related to making payments or a settlement of their past due debt. The vast majority of my primary duties were done via telephone calls to the debtors home, cell phone or work. There were.