Operations Manager
Current✦✦e-Commerce business for retail returns, estate sales, liquidated consignments, luxury art, antiques, machinery, office equipment, and second-hand tools✦✦✦ Rehired to bring an entrepreneurial mindset and business development expertise, and to lead a team of 100+ through restructuring and move to Phoenix, AZ from Las Vegas, NV.✦ Trained / coached team on building a positive company culture and driving business. Successfully grew team 60% Year 1.✦ Emerged as the “go-to” person to network, educate, negotiate, and execute new contracts and renewals for complex accounts.✦ Enjoy serving cross-functionally to deliver insights, simplify processes / workflows, and close communication gaps.✦ Collaborated in the development of Company policies and procedures, web design, and social media marketing. ✦ Leveraged business acumen to establish / develop / manage top tier accounts - +200% growth in 18 months. ✦ Extensive IT and business skills proved critical to isolating issues and reducing downtime during Covid.