Mark Boateng Email and Phone Number

Acting as the local partner for Excis Compliance Limited in Ghana, I'm responsible for executing the IT support service agreement between Excis Compliance, UK and P&G Ghana Limited, Johnson & Johnson, Mondelez International, BD West Africa and Subsea7 Volta Contractors.

Provide outsourced IT support services to small and medium scale companies. Services offered include computer hardware repair and maintenance, network setup and maintenance, website design and maintenance, CCTV installation and maintenance, VOIP installation and maintenance, office setup and office relocation.Some of our satisfied customers include United Nations Information Center, Pan African Television, Akka Kappa Limited, Fides Group, Prime Logistics Property Management Limited, Bethel New Information Technology Limited, MTH Engineering Services, iCentral Ghana, Dank Natural Health Clinic, Global World Teens, Debbma Ghana Limited, Safetech Ghana, Powerglide Motors, Ynys Mon Consult, Kkloyds Engineering Services, HASS West Africa, Vokacom Limited, Medimart Pharmacy, Dasein Practical School, Indo-Ghana Gas Limited, New Hope School, Ghana Somubi Dwumadie.

Set up equipment for the use of new employees, ensuring proper installation of cables, operating systems and appropriate software, connection to the company’s Microsoft Exchange Server and network printers.I also provided staff with assistance in solving computer related problems, such as hardware malfunctions and software problems. Major hardware problems or defective products were however referred to the vendor for servicing. I also ensured the encryption of all company computers to protect employee and company’s sensitive data. In the event of a corrupted operating system, I undertook the recovery of data from such encrypted machines as well as crashed hard drives.Ensured 100% up-time for Vodafone Internet cafes nationwide.

I undertook Environmental Impact Studies, Environmental Impact Assessment, Environmental Auditing, Environmental Management Planning, Environmental Monitoring and Costed Reclamation Plan for companies such as Anglogold Ashanti, Barbex, Golden Star Resources, and Adamus Resources.Assisted with the collection of data on Project Affected People during the implementation of the Southern Ashanti Gold Project by Adamus Resources.Developed databases for the management of information on people affected bymining.

Monitored the quality of water waste produced by the manufacturing companies in the Greater Accra Region.Monitored the quantity of particulate matter, carbon monoxide, sulphur dioxide, nitrogen dioxide and ozone in the air.Developed a database for the management of air quality data.

Supervised field and laboratory practical in plant anatomy, morphology, physiology, ecology and taxonomy for students in levels 100 to 400.Assisted with the research work of lecturers.