Marie-Cecile Bysaeth Email & Phone Number

Soleure

Région De Berne, Suisse

Responsibilities: • In charge of the "Premier emploi" SECO (State Secretariat for Economic Affairs) program, whose goal is to help and facilitate the labour market integration of new graduates through the organization of 6-months internships in another lingusitic region of Switzerland• Get in touch with companies and convince them to take part in the "Premier emploi" program. • Monitor the internships and follow up on the interns.• Manage the financial aspects of the program. • Organize exchanges for the "Piaget" program, whose goal is to promote mobility for apprentices following a vocational training. • Supervise the interns assigned to the team.Skills: Project management and coordination, trilingual work environment (German, French, Italian), networking and customer care, presentation, supervision.

Montreal, Canada Area

Highlight:My main achievement is to drive my projects forwards through thick and thin in a highly unstable, international and intercultural context. Responsibilities:• Manage documentation and software analysis projects.• Maintain and structure the communication and documentation tool of the UX team. Based on Confluence, an Atlassian wiki product. • Write the style guide content regarding UI terminology for Supply Chain Management products to help developer teams located in the USA, India and Canada. • Review and edit this style guide.• Analyize user interfaces according to the Bastien et Scapin ergonomic criteria. Skills:Project management, JIRA - Scrum and Kanban, English speaking workplace, Coordination of teams located in he US, India and Canada during one-time projects, Meeting moderation.

Région De Montréal, Canada

Highlight: I really enjoy learning how to use the software Author-it and refining my approach to technical writing. I have also passed an internal certification test on project management. Responsibilities: • Write, edit and proofread documents for ongoing projects.• Research future project subjects and summarize results before project launch.• Write and translate a scheduling optimization software user manual. • Work closely with business analysts, project managers, developers, operational researchers and data mining specialists• Design, write, illustrate and update the department’s wiki page. Skills: JIRA, Author-it 5.5 and Cloud, Documentation and project management, Technical writing, English speaking work environment, Conference call, Teamwork, Wiki Confluence, Visio.

Montreal, Canada Area

Highlight: During the first eight months of my appointment, our team was acquired by RedPrairie Inc. which then merged with JDA Software Group, Inc. These two mergers shook up our day-to-day office life and the whole team organization went through consequent changes. As Executive Assistant, I was in charge of all issues regarding human resource management and office organization change control. Responsibilities:• Work in close collaboration with project management and BA teams• Manage office daily operations• Design, create and edit PowerPoint presentations in English as well as sales documentation• Conduct preliminary research and summarize results for new project launchSkills: Administration, Change management, Translation, Marketing and sales writing, Newsletter, University relationship coordination

Zürich Area, Switzerland

Highlight: When I gave my first phone call, I applied principles of empathic listening. I was impressed by the outcomes; just a little compassion brings great results in extremely tight situations. Responsibilities: • Answer to escalated complaints. • Negotiate with the customers and their lawyer • Translate documents from German into French.• Create letter templatesSkills:Data base, Customer relations, Legal writing, Negotiation, Diplomacy, Issue resolution, Call center techniques

Bern (Switzerland)

Highlight: At the end of the internship, I wrote the annual report for the Commission de surveillance de l'assurance-chômage (Unemployment Benefits Supervisory Committee). Responsibilities: • Write reports, letters and e-mails• Present the essential facts of reports to the team• Participate to interviews• Translate documents from German into French and edit documents in FrenchSkills: Bilingual (French/German) working environment, Reports writing and proofreading, Research

Highlight: Give complimentary information on the collection and the city to visitors. Responsibilities: • Welcome the visitors• Give information on the collection• Open and close the museumSkillsInterpersonal skills, Oral presentation of historical fact

Highlight: The main interests of this position was for me to learn about the specific issues encountered by the students, understand their needs and design programs to help them improve their skills. Responsibilities: • Present and teach English text analysis techniques• Help the participating students improve their style and grammar. Skills:Teaching (individual and groups), Text analysis, Editing and proofreading

Highlight: As a mentor, finding ways to invite the students you are supposed to be helping to contact you is key. At the beginning of the semester, I introduced myself to the new philosophy students during their first lecture. I encouraged them to contact me if they had any difficulties. Right after the class, the first students approached me.Responsibilities: • Guide and encourage the first year students in philosophy• Work closely with the institute of philosophy• Present the institute during the first classes of the semester• Explain the study plans• Refer the students to further help if neededSkills: Study curriculum organization, Support, Collaboration with university administration

Cas, International And Intercultural Communication, 6

Master Of Arts (Ma), Philosophy, Cum Laude

Activities and Societies: Représentante des étudiants en master de l'institut de philosophie Travail de maîtrise: "Au nom de la culture.

Master Of Arts (Ma), Comparative Literature, With Distinction

Activities and Societies: "Course representative" pour le département de Littérature comparée européenne Master thesis: Liberty and Love.