Patti Mcclung Email & Phone Number

• Develop education materials for new technology functionality within the development cycle, and informing development based on user feedback• Develop partnerships with users and stakeholders to support product roll-outs and new implementations• Establish and maintain Software Education Library, ensuring all training content is current and refreshed with the changing needs of stakeholders• Own the clinical training roadmap, aimed on providing ongoing delivery of new or upgraded materials for learners across Sound• Ensure iterative release of technology is supported by user acceptance testing and super-user education• Establish and maintain various workflow and technical diagrams to ensure education objectives are met organizational wide. This is done through consistent review and updates of system changes, workflow changes, and/or peripheral application additions/enhancements.• Responsible for accurately documenting user and stakeholder requirements and objectives, and working closely with development and configuration teams to deliver value through IT solutions

Westlake, Texas

• Manage the hospital privileging process for physicians and advance practice practitioners• Liaison between hospital medical staff office and clinicians to ensure all requirements are met to receive hospital privileges • Communicate with Sound regional leadership on status of clinician credentialing via email and biweekly meetings. This includes escalating start dates that are in jeopardy.• Work with internal partners; recruiting, staffing, regional team, licensing, payer enrollment, privileging coordinators, site coordinators on all aspects of credentialing and onboarding a clinician.• Maintain Sales Force records with notes on status of credentialing process

Dallas, Texas

• Coordinate credentialing process between physicians and hospital medical staff administrators• Prefill applications for locum tenens physicians• Gather all necessary supporting documents for application process (licenses, certifications, immunizations etc.)• Send employment verifications and references• Update database with all received information• Work closely with production partners to ensure smooth credentialing process for physicians

Dallas/Fort Worth Area

• Coordinate credentialing process between physicians and hospital medical staff administrators• Prefill applications for locum tenens physicians• Gather all necessary supporting documents for application process (licenses, certifications, immunizations etc.)• Send employment verifications and references• Update database with all received information• Work closely with production partners to ensure smooth credentialing process for physicians

Lewisville, Texas

• Planned weekend retreats including reservations, travel plans, weekend schedules and registration.• Planned and executed week-long mission trips within the United States including researching locations, travel plans, and registration• Performed background checks on all adult volunteers using Trak1• Created and maintained student database using Excel• Created weekly communications with parents using Constant Contact• Developed a strong rapport with students and parents• Managed and executed annual live and silent auctions that raises over $15,000 for youth missions including publicity, donations and volunteers• Researched and developed curriculum to promote spiritual growth and life application studies

Lewisville, Texas

• Executive/Administrative Assistant to lead Pastor, Associate Pastor, Department Heads• Managed follow up on all office activities and committee events• Maintained complete confidentiality on all congregational/managerial matters• Worked with committees to determine strategy and design for annual financial campaigns; coordinated all project action items with diligent follow up for on time completion.• Maintained electronic and physical filing systems ensuring all necessary paperwork was obtained and filed correctly.• Provided complete meeting support including preparing materials, visual aids and catering• Created reports and presentations using PowerPoint and Publisher• Created and maintained online and social media communications • Maintained member and visitor database using Shepherd's Staff software and Microsoft Access• Used Constant Contact weekly for church wide communications• Responsible for scheduled and non-scheduled visitors, determined the purpose of visit and directed them to the appropriate person or assisted them personally