Sean Mcfadden Email & Phone Number

As Homeowner Resolution Supervisor, I take all escalated calls for our President, CEO, Managing Director and team of Directors. Also, as the Client Services Supervisor, I am directly responsible for the supervision of a team of Client Services Representatives. I am also responsible for training new hires and ongoing training of existing employees, for preparing and coordinating training presentations, and ensuring departmental policies and procedural manuals are updated and accurate. I manage and maintain our vendor insurance and payments. I also make recommendations for improvements to existing policies, procedures, and departmental operations.

Boulder, Co

As Inventory Supervisor, I hired and ran an inventory processing team of five individuals, whose responsibilities included all incoming and outgoing merchandise, improving store performance from 476th in the company to a consistent top 5 performance in inventory processing. Responsible for reducing store shrink percentage to below company average. Prior to acting as Inventory Supervisor, I was the Merchandise Supervisor and was responsible for all store merchandising, including fixture placement and discretionary displays to drive sales. I also helped coordinate the move and setup of a new store location, which doubled square footage and sales. Additional responsibilities included customer service supervision, event organization, sales floor management, and cash handling/bookkeeping.

Fort Collins, Co

Responsibilities included care of live animals and plants, managing the sales floor, inventory control, designing display tanks, opening and closing the store, and finalizing daily deposits.

Glasgow, United Kingdom

Part of the team responsible for registering new business customers to the 3rd generation Three Mobile video phone service. Other responsibilities included general customer service and data entry.

Glasgow, United Kingdom

Customer Service

Prestwick, Scotland

Responsibilities included hiring new staff, bookkeeping, counseling parents with child concerns, organizing day trips, and general child care.