Michael Gross Email & Phone Number

Fort Thomas, Kentucky, United States

Delivery of business and technical direction regarding advanced technology services or operational projects for customers including AT&T, FirstGroup America, Indorama Ventures, WPP and others. Leading large-scale program to deliver IT components for major Real Estate relocations across North America and LATAM. Activities include, strategic planning, resource management and executive communications. Directed delivery of numerous Infrastructure projects for large enterprise customers, focused on Cloud-based solutions and strategies. Forged new partnership agreements, providing capabilities to enhance partner offerings and opening new business opportunities for prosource.it. Successfully directed an 8-week program to migrate a chemical manufacturing plant with 400 desktops and 18 Servers from one company to another due to a divestiture/acquisition. The cutover took place over 1 weekend with only minimal user disruption, no failures and within the original quoted timeline.

Cincinnati, Oh

Promoted to Global Services role responsible for overall strategy and delivery of global infrastructure, IT operations and $60M USD budget for a $7B USD Global Transportation Leader and added title of CTO to encompass strategic planning for Infrastructure and IT Operations. Immediately stepped in to rebuild UK Management structure, while driving stalled global Datacenter migrations to completion. Had opportunity to develop first-ever "Cost-of-IT" model in conjunction with IT Finance. Ultimately led a study of Network and Telecom landscape, out of which I collaborated with Procurement team to develop, negotiate and sign a 5-year TNS outsourcing deal that delivered $5MM in upfront savings and guaranteed $20MM in operational savings over following 5 years.

Cincinnati, Oh

Led all aspects of the technology strategy, built internal and external relationships with business and managed the technology team supporting the legendary transportation company. Upon joining, I immediately developed a Digital Commerce Platform road map intended to modernize all IT operations, including a 25-year-old core operating platform. The plan included a plan to acquire and branch our own version of the platform code that Greyhound did not own the IP for, thereby freeing the company to drive their own destiny. Projects led and/or delivered during this time included:-Rewrite of the enterprise-class greyhound.com $250MM annual sales eCommerce website to allow for expected 5x-10x increase in online business.-Modernization of the core operating platform for GLI, with the aim of increasing system capacity tenfold. -Implementation of package-scanning for $40MM annual sales Greyhound Package delivery business; designed to reduce losses by 10% and generate 5% organic sales growth. -Deployment of first-in-industry sales channel allowing under-banked customers to pay for tickets purchased online without a credit card using PayNearMe web-services functionality.-Replacement of antiquated ticketing kiosks with web-service-based, modern NCR self-serve machines across 25 major company-owned terminals.

Cincinnati, Oh

Continuation of prior role as VP of IT for National City under successor organization, PNC Equipment Finance. Primary responsibility was to lead the integration of National City IT systems with PNC systems under a hard-stop timeline.

Cincinnati, Oh

Promoted to VP of IT for entrepreneurial Commercial Equipment Finance Division based on continuous, excellent delivery in Programmer/Analyst role under acquired entity Provident Bank. During this time I led the IT group through a growth phase, increasing staff from 12 to 30 heads, and a budget of $6MM while never exceeding 1.5% budget variance, plus or minus. During this same time, annual sales increased from $1B to $3B, smoothly enabled by bespoke system development and enhancements to third-party accounting core.

Cincinnati, Oh

I joined Cincinnati-based Provident bank as Developer, Project Lead and Business Analyst supporting the "Information Leasing Corp" (ILC) equipment finance subsidiary. This became National City Commercial Capital, a subsidiary of National City Bank. Activities completed during this time included:-Successful Leadership of a project to migrate and merge 3 distinct Lease Accounting platforms into one new system within a hard-stop timeline as part of the acquisition of Provident by National City.-Development of bespoke ETL program designed to move transaction data from front-end (sales) to back-end (accounting) systems.-Eventual conversion of ETL process to SQL Server using Transact-SQL.-Creation of over 100 Custom Crystal Reports based on accounting tables to accelerate and automate the reconciliation processes for accounting staff. Average savings attained of 8 hours of reconciliation or other manual processes per report.

Short Term Contract developer. Completed contracts programming in VB, ASP, SQL Server included:SHPS, INC. - 7/2001 - 8/2001Host Communications - 5/2001 - 6/2001Travelago - 9/2000 - 4/2001

Designed normalized SQL Server databases and programmed ASP Intranet applications for external customers such as ClarkSteel and Fidelity Investments as well as in-house site for online reports of company operating results.Produced Interactive Web and CD Rom Marketing Materials for Curtis Clients such as Southwest Financial Services and Clark Steel.

Licensed Series 6, 63 and 7 Representative. Handled individual as well as 401k investment customer calls. Executed Mutual Fund and Stock trades.From Fall, 1998 to July, 1999 I also helped to develop in-house applications in VB and Access for use by phone representives to track phone call information at remote NKU location.

Member of the Michael Moore Agency in Cincinnati.Licensed to sell Life and Health Insurance.Series 6, 63 licensed to sell Mutual Funds.

Bachelor'S Degree

Bb, Information Systems

Activities and Societies: Beta Gamma Sigma, Golden Key SocietyGraduated Magna Cum Laude

International Business

Activities and Societies: Pi Kappa, Alpha, Honors ProgramStudied International Business and Information Technology