Matthew Hackett Email & Phone Number

Orlando, FL, US

Kilimanjaro Safaris

- Navigate difficult situations, while maintaining efficiency, courtesy, and a consistent storyline, by providing Appropriate, Available, and Achievable solutions ensuring Guest satisfaction - Model Disney Values by serving as a peer leader towards Cast and partners in the area through recognition, helpful teaching moments, and support throughout the.

- Promoted student recruitment and success by providing admissions assistance and education on the Indiana University Heritage- Exceeded admission goals by educating, accommodating, and ensuring the safety of students and proper showrooms set-up- Created and facilitated admissions/orientation events and presentations for groups of 30-100 guests at a time.

- Ensured the safety of guests by facilitating safety lessons and examining heavy machinery after each use- Booked guest reservations in-person and over the phone, collecting necessary and sensitive information- Managed multiple, complex reservations by providing excellent guest service and attentiveness- Processed large transactions through bookings and.

Terre Haute, Indiana, United States

- Led a team to optimize guest experience, sharing updates to managers on achievements and priorities- Managed multiple guest and operational requests with courtesy and efficiency by assessing and providing the most accommodating solution- Developed strong relationships with corporate partners in all levels to handle sensitive information and brand.

Terre Haute, Indiana, United States

-Provided excellent guest service-Handled large transactions-Carried large amounts of merchandise-Approached guests to assist in-store and engaged in interactive conversations

- Expanded youth-led programs around the county by interviewing and allocating funds to recipients- Supported recipients by monitoring and accessing community funds and budgets- Provided proper budget breakdowns and applications to necessary management

Bachelor Of Arts - Ba, Creative Advertising Research, Media Psychology Research

Graduating in 3 years while being academically and socially involved around campus.

Academic Honors

Activities and Societies: Salutatorian (3.989 GPA), Theatre, National Honors Society, Class Senate (President and Treasurer), DECA.