Michelle Eberle Email & Phone Number

United States

Director Contracted Market Operations | Driving Strategy and Business Growth @ Optum/WellMed

United States

Under the direct supervision of the Vice President of Operations. Develops and improves processes and procedures. Responsible for managing, coaching, mentoring and training the central scheduling staff for over 95+ sites with Florida. Liaison between Florida Cancer Specialists (FCS) and outside Facilities, FCS Clinics and the Radiology Division.

Chicago, Illinois, United States

Manages the establishment and administration of a defined set of professional/operational services, programs, and initiatives of key significance to a major, self-contained operational component of the facility. Primary responsibilities were focused on one or more broadly defined core functional areas, such as staffing, specialized administrative/financial management, business development and management. Leadership role in the provision of professional services specific to the functional area of focus, ensured that existing and emergent programs and services are in compliance with relevant laws and regulations, institutional policies, and best practices and that they are in direct support of the overall goals and objectives of the business. Collaborated discussed directly with executives/senior leadership on the development of strategies to enhance the value and cost-effectiveness of all outcomes within the functional area of operation, and participates in overall decision making as a member of the senior management team of the enterprise.

Responsible for planning, over-seeing, coordinating and managing the daily activities and staff of Patient Access' that were assigned to areas which include, but not limited to: ED/OP Registrations, IP Admissions, Point of Service (POS) Collections, patient coordination, compliance, medical necessity, benefits, authorizations, and financial counseling, to ensure integrity, accuracy, and security. Responsible for the hiring, training, retaining and mentoring for staff development. Provided on-going feedback, audited, monitored, and conducted timely performance evaluations.

Executive Mba, Health/Health Care Administration/Management

Activities and Societies: ACHEThe Executive Master of Health Care Administration features an applied curriculum and one of the strongest.

Bachelor Of Arts - Ba, Intercultural/Multicultural And Diversity Studies

Activities and Societies: National Society of Leadership and Success (NSLS)

Health/Health Care Administration/Management

Activities and Societies: American Health Care Association