Susan and Macca McHugh set out in 2020 with a huge dream:To create a purpose-built space that would fill a void in Rockhampton for people impacted by mental conditions.At Compass House we pride ourselves on the personal, client-focused and high quality service that we provide. We follow the National Disability Service Standards in order to maintain excellent results for both you and for us.With so many programs and events happening throughout the year, you will love the chance to try new things, socialise and build friendships, work towards your goals and aspirations and get out in the community and get involved in new activities and experiences.As a Registered NDIS Disability Service, Compass House programs enable clients to function to their strengths.Our programs operate in safe, stimulating environments which encourage individuals to make the best choices to maximise their funding.Our missionCompass House Pty Ltd is committed to the wellness of individuals through guidance, friendship, encouragement, intervention and education.Our Core Values:To deliver a wide variety of programs and services to support individuals impacted by mental health conditions and to improve the quality of their lives.To promote mental health and well-being for individuals through education and training.To educate the public about mental health and mental illness; working to eliminate stigma, labels and prejudice.To provide a safe, inclusive space at COMPASS HOUSE for individuals impacted by mental health conditions.To celebrate the achievements of people with mental health conditions.

2020 Sales Incentive Winner for realestate.com.auMy role with realestate.com.au was to maintain and deepen customer relationships across residential sales, property management and rural real estate offices across Central Queensland. Through understanding my customer's business and their goals I was able to identify the needs of their business and recommend not only products from realestate.com.au but also allied digital marketing ideas and products to strengthen their business. I also created and delivered engaging educational training to small and large groups, creating product knowledge for my customers to confidently deliver to their customers.

* Supervise and monitor the progress of 2 full time and 1 part time staff member* Create and deliver in house training material* Create and monitor success of marketing materials at Bridal Expos * Conduct interviews with potential clients* Create and deliver an exciting and effective proposal to clients* Ensure event is delivered on time and exceeding client expectations* Problem solving in high pressure situations.

* Maintain the confidentiality of candidates and electors* Ensure the voting and counting process is conducted in accordance to the ECQ Guidelines to ensure the result is correct and uncontested.* Follow strict proceedures to ensure the safe storage and transportation of ballot papers.* Assist in the employment and training of contract staff.* Create the schedule for Declared Institution and Electoral Visit.* Ensure correct allocation of materials. * Ensure correct labelling of materials and ballot papers for transportation.* Prepare final reconciliation of ballot papers distribution.

* Work within strict timeframes* Maintain current workplace inductions* Complete work in accordance to National planograms* Install on site ensuring safe work practices and adhering to OH & S guidelines

ABIA Award - 2nd in Queensland for Wedding Decorator* Undertake budgeting and planning for financial, time and staff resources.* Provide a high level of customer service to clients and contractors.* Maintain financial reporting using QuickBooks.* Represent business at Wedding Expo.* Design, implement & monitor marketing campaigns.* Supervise employees.* Create layout designs and purchase stock required.* Prepare run sheets for event delivery on the day.* Problem resolution in high pressure situations.

Maintain the confidentiality of candidates and electors* Ensure the voting and counting process is conducted in accordance to the ECQ Guidelines to ensure the result is correct and uncontested.* Follow strict proceedures to ensure the safe storage and transportation of ballot papers.* Assist in the employment and training of contract staff.* Create the schedule for Declared Institution and Electoral Visit.* Ensure correct allocation of materials. * Ensure correct labelling of materials and ballot papers for transportation.* Prepare final reconciliation of ballot papers distribution

* Mentor clients on new business start up for example marketing concepts, budget and time management* Conduct regular face to face meetings with clients to discuss the progress of their new business, provide advice on account keeping, marketing, budget concerns and time management.* Ensure sales targets are achieved and identify areas of opportunity to increase sales.* Report to BSG on validity of business project.