Information Technologies, Assistant Vice President
Istanbul, Turkey
Information Technologies - System Planning and Analysis Department• Main Responsibilities included: - Understanding, analyzing and documenting customer business processes, workflows and requirements. - Developing high level design and functional specifications,- Managing analyst team for credit card/debit card and related solutions,• Participated in projects, documenting and analyzing customer requirements, developing technical specifications, managing user acceptance tests, educating users • Participated in projects as a project team member or a project manager: -Lean sixSigma green belt projects - IT processes re-engineering project- Practising ING Banking Framework Program (an Enterprise Architecture Maturing Program) for ING Bank Turkey- Various International Projects• Participated ING Global Task Forces in the scope of IBF and TaskForce’s specific scope.• Acting as a facilitator for both Internal and External IT Audits for Requirement Management Process and the other related IT Governance Processes