Michał Ciszewski Email & Phone Number

Warsaw, Pl

Warszawa, Woj. Mazowieckie, Polska

Leading Climate Analyst Team in Sustainable Finance

Warszawa, Woj. Mazowieckie, Polska

Warszawa, Woj. Mazowieckie, Polska

Warszawa, Woj. Mazowieckie, Polska

Warszawa, Woj. Mazowieckie, Polska

- responsible for the team of 45 people, with 4 direct reports- definition and rollout of new processes in cooperation with international team and building full organization structure- responsible for efficient delivery of service levels- implementation of productivity management tooling across my teams- management of relationships with senior stakeholders across organisation globally- providing structured Coaching & Mentoring sessions to junior staff- nominated to internal Talent Programme for Managers

Warszawa, Woj. Mazowieckie, Polska

- direct responsibility for 6 people- driving simplification and innovation ideas aimed at improving customer experience and cost efficiency of the widerteam of 600 people leading to overall saving ca. 2.4 Mio PLN per annum- providing internal assurance to operational processes- responsibility for the budgeting process as well as daily management of cost and headcount for the whole AMLOperations area (600 people)- acting as business representative in change and transformation projects, assuring the impact on operationaldeliverables is taken into account and relevant risks are addressed

Warszawa, Woj. Mazowieckie, Polska

- responsible for the team of 130 people, with 10 direct reports- accountability for delivery of 4 different AML processes with strong focus on exceeding expectations- building strong relationship with business partners across the bank to maintain Centre of Excellence image- building short and long term plans to be sure that the business is keeping show on the route- business representative with merit contribution in the project of migrating into Poland the work for 180 people- planning of annual budget and departmental headcount with individual responsibility to complete it with 10% saving

Warszawa, Woj. Mazowieckie, Polska

- direct responsibility for 15 people- leading a motivated team oriented on cooperation, wellbeing and deliverables in line with Key Performance Indicators- responsibility for close cooperation with Project Managers and delivering desired update or outcome- improving business partners experience based on methodology known as ‘brilliant basics and magic moments’- gathering business partners’ feedback and act upon of this to improve the service and make process more efficient- managing people expectations, needs and maintaining their motivation in constantly changing environment- conducting recruitment process to ensure that appropriate capacity of the team is maintained

Warszawa, Woj. Mazowieckie, Polska

- responsible for delivering quality checks in line with agreed timeliness to proof that AML requirements are met- supporting Project Manager from operational perspective to complete transition for 132 roles from UK to Poland- responsible for preparation of training plans, managing trainers and maintain audit trial to fulfil UK Regulator’srequirements- creating Standard Operations Procedures and managing regular reviews to ensure that the outcome of the process isstandardized and complies with UK Regulator’s requirements- responsible for creation and preparation of reports to manage performance and keep business partners informed

Warszawa, Woj. Mazowieckie, Polska

As Senior Analyst in AML Operations apart from processing most complex cases I was also responsible for verification and quality check of deliverables of my colleagues. Additionally I coordinated AML sub-projects which involved group of few Analysts. Moreover I conducted trainings for new colleagues in the process and helped to them to be on boarded well.

Warszawa, Woj. Mazowieckie, Polska

As Analyst in AML operations I was responsible for analysing customer data to assure that Bank and the community is protected against money laundering and terrorism financing activities. I have learnt about ways of money laundering and how to identify suspicious behaviours which can lead the bank to risk situation . Additionally I had the opportunity to transfer the process to India and train colleagues in Chennai. I gathered Lean knowledge, tools and techniques and I worked in line with these principles on AML process.

Warszawa, Woj. Mazowieckie, Polska

- book selling- customer service- management of small team- organisation and leading of meeting with authors- stock management- procurement of goods- preparation of procedures

Master'S Degree, Public Health, 4,5

Health Care Management

Postgraduate Studies, Managerial Methods And Techniques, 5

Bachelor'S Degree, Dental Hygiene, 5