Michael J. Email & Phone Number

Pitsea, England, United Kingdom

Pitsea

London, United Kingdom

Wickford, Essex, United Kingdom

Threadneedle Street

Basildon

Our company specialises in Service, Maintenance and Repair on all makes and models of Chillers and Air Conditioning products. This also includes Chiller overhauls and conversions / retrofits. We also offer FRI3 OIL Flushing services and Climacheck performance checks.

Scotland

In addtion to my roles in London and the South East of England I also lead the team of Service Delivery Managers across all sectors in Scotland.

Responsibility for maintaining the day to day operation of the Banks largest UK Customer Service, Centre. Ensuring continuous improvement in service levels, implementation of new business strategies, improving customer service satisfaction scores, maintaining key stakeholder relationships and enhancing staff morale.

London, United Kingdom

Leading a team responsible for core service aspects in the Commercial Sector Clients across London and the South East of England. In addition leading a team of Service Delivery Managers covering the same area who were responsible for managing bespoke service arrangements for higher end Commercial Clients as well as end to end support for clients switching accounts to RBS/Nat West.

London Corp Sevice Centre, Corprate Banking Office & Nat West London

Leading a successful team acting as a customer interface across the RBS/Nat West Corporate and Retail sectors dealing with International Payments, Currency Cheque Processing, Documentary Credits, Guarantees and Collections, including Contingent Obligations and Currency Account Administration.