Thomas Mckeen Email & Phone Number

Syracuse, New York, United States

• Owned financial reconciliations processes within the Billing Operations department.

Boston, Massachusetts, United States

• Owned monthly financial reporting and end-to-end reconciliation packages for the revenue accounting team.
• Automated several processes for monthly accounting close using SQL and Python, reducing revenue close timelines by up to 7 days while adhering to SOX standards.
• Enabled keener insight into COGS and marketplace seasonality via creating executive-level Tableaus to communicate tax and cash liabilities.
• Served as the finance data warehousing SME, training other internal teams on general ledger systems and data structure, and advising other engineering teams on any database changes.
• Executed payment processor transaction audits in Excel in coordination with compliance auditors in the US and EU.

Boston, Massachusetts

• Integrated Purolator, a Canadian parcel courier handling 10k+ Wayfair orders a week with 97% OTD rate.
• Wrote complex queries in SQL to analyze carrier performance, monitor network health, and diagnose tariff issues.
• Collaborated with Farrow, Canadian customs broker, to reduce the rate of “stuck trucks” over the border by 80%+.
• Owned the “northbound routing” program in coordination with Operations Research, optimizing transit for 80% of all packages shipped internationally into Canada across cost, speed and network reliability.
• Led a sprint team of 7 engineers using agile methodology on a biweekly sprint cadence.

Boston, Massachusetts, USA

• Identified flaws in customs fees assessment process and redesigned calculations to shore up $800k in overpaid fees annually.
• Implemented UPS and FedEx rate cards in adherence with contract negotiation timelines.
• Triaged bug tickets for supplier and carrier selection programs, to reduce the time required to address complicated customer service problems.

Hong Kong / Marlborough, MA

• Redesigned international shipping system to reduce packaging waste by 50%.
• Sourced design and construction of factory test track for golf carts and spikes.
• Streamlined operations via database updates and reporting in NetSuite online platform.
• Constructed reporting system and database in Excel VBA to record corporate sales errors.
• Developed and uploaded product and customer databases to NetSuite.
• Organized and presented weekly briefs to supply chain and marketing managers.

Cambridge, MA

• Wrote mathematics lesson plans used by over 12,000 early childhood pupils, ages 3-5.
• Gathered and processed performance data from Kenyan teachers via phone, email and Google Docs.
• Analyzed midterm test results to gauge effectiveness of current curriculum and identify areas needing improvement.
• Co-wrote internal briefs on test scanning software with the goal of reducing operational costs and error margins.
• Aided in recruitment of new fellows.

Bachelor'S Degree, International Relations / Economics, 3.73 Gpa, Magna Cum Laude

Activities and Societies: Pi Sigma Alpha Honor Society, International Relations Council, Civic Engagement Program• Completed combined BA.

Dialogue Of Civilizations, Conflict Resolution And National Reconstruction

Six-week international program sponsored by Northeastern University, focused on conflict reconstruction and peacebuilding skills with a.

Dialogue Of Civilizations, Chinese Culture And Civilization

Six-week international program sponsored by Northeastern University, focused on Chinese language and cultural skill acquisition.