Grace Mckenzie Email and Phone Number

 Design 10 daily Instagram stories and posts to engage 3,000+ customers  Organize 5+ events annually to boost sales and customer loyalty  Managing customer relationships and in-store/online experience to exceed $1K+ daily target sale  Source, receive, and price inventory for 20+ brands to curate to target market  Create 5+ visual displays monthly to increase bundled sales by ~40%

 Facilitated an annual budget alongside Financial Advisors to maintain the financial health of the organization and members  Led 3-5 meetings weekly with the entire chapter, executive board, and advisors to inform/discuss relevant matters at hand  Orchestrated all National, University, and Internal affairs on a daily basis to fulfill various requirements and problem-solve  Regulated policies, financials, academics, and programming for 110 members to build confident, independent young woman  Served as a resource of leadership and judgement to best serve my community, chapter, and individual members  Initiated formal transactions between parents, alumni, and advisors weekly to foster transparency between external affairs

Networking, communicating and managing all philanthropic events with the Greek community. Assisted in Gamma Phi Beta's annual philanthropy events.

 Completed 7-day training program to become a service and safety expert  Performed 75-100 Cryotherapy, Hyperbaric Oxygen Chamber, IV Drip, and other services on clients to allow $4000+ sales daily  Produced 10+ daily Instagram stories and posts to educate 3,000+ customers on store services  Constructed 5 in-store/online infographics to engage ~10 new members monthly  Conducted onboarding of 10-20 new members monthly to provide service access and protect clients via HIPAA/consent forms

 Administered Washington State COVID-19 protocols daily to ensure the safety and health of all members  Controlled member check-in and reservations daily to satisfy customer needs and increase member retention  Arranged member data and reservations through Microsoft Excel weekly to organize bookings, classes, and deals on a daily basis  Educated guests/members on all services and benefits to increase daily visitors during the pandemic