Grace Mckenzie Email & Phone Number

Brooklyn, New York, United States

Graceful Operations specializes in working with early-stage companies to help you build the processes and systems to streamline your growth from seed stage through your first priced round. Think of me as a rent-a-VP Operations – for the price of a junior operations manager, I work within your team to free your time for focusing on the important stuff, like nailing product market fit, securing early adopters, or preparing to raise capital.

Remote

Responsible for leading all operations and finance functions, including HR, people operations and DEI, recruiting, accounting, tax planning, financial forecasting, contract management and reviews, and business strategy.

Remote

PostHog is an open source product analytics suite. We allow developers to track every event with a one line install, and stay in control of all their data.As Operations Manager, I facilitate the growth and scaling of a myriad of business operations processes reporting directly to the VP Operations.

San Francisco Bay Area

Very early stage (employee #8) hire reporting to CEO and responsible for developing and managing all business operations functions for an airline API YC startup doing 50k bookings and $350k monthly revenue including HR/recruiting, finance, product management, legal, customer success. Key customers included leading online travel agencies like Hopper, Priceline, Kiwi.com, and Trip.com; we served 10 million passengers per month and grew 1285% in the first half of 2021.Additionally, I supported the engineering team as the lead LookML developer building business intelligence models/dashboards in Looker and responding to customer data queries using PostgresSQL and terminal commands.

San Francisco Bay Area

Founded a streamlined crowdfunding platform for musicians to raise money from fans for projects, equipment, and recording. Launched in October 2020 and our first project raised $1200 for a local musician.Responsible for company formation/governance, team leadership, facilitating the design and launch of our web app, financial management, market research and customer interviews for establishing product-market fit.

San Francisco, Ca

As a senior leader at a high growth, technology startup specializing in computer vision and machine learning AI software systems for industrial drones, I reported to the Chief Executive Officer and was directly responsible for scaling the organization from 5 to 40+ employees across two physical office locations, including a successful $12M Series A financing round.Pioneered the development, implementation, and oversight of the following business functions through multiple iterations and stages of growth:- Business Operations- Talent Acquisition/Recruiting- Human Resources/People Operations- Business Development & Sales- Regulations & Public Policy- Product Management- Marketing & Public Relations- Financial AdministrationMy tenure includes management and resourcing of diverse teams of organizational leaders, including the Head of Public Policy & Global Affairs, Talent Acquisition Lead, and Senior Manager of Business Development.

San Francisco, Ca

First business hire (employee #5) at a Y-Combinator startup specializing in machine learning AI software systems for industrial drones. - Signed first 10 early adopter customers by developing initial business development and sales processes including CRM management, contract negotiations, and company presence at international trade shows- Hired 15 new staff across business and technical teams through design and management of entire talent recruiting pipeline and applicant tracking software - Successfully partnered on 5 FAA White House UAS Integration Pilot Programs as lead for all regulatory and public policy initiatives

Vancouver, Bc

1. Acted as President and Chief Executive Officer for an operation comprised of 11 business units and 10 member service organizations housed within the new $110 million AMS Nest.2. Managed $35 million budget and organized labor force of over 400 employees at one of Canada's largest registered non-profit societies.3. Led a comprehensive organizational governance review and management transition plan saving $250k+ in overhead costs and stabilizing a 3-year structural budget deficit.4. Official spokesperson representing over 53,000 society members at a top 40, internationally recognized public research university.