Business Relation Manager (BRM) for the Health Department, Emergency Services, Community Relations, Human Rights and Relations. Specialties: Security, Social Media, Zoom, MS-ExcelIn my role, work on the front line of IT cybersecurity for the Orange County utilizing Carbon Black. Monitor Social Media with ArchiveSocial for connected accounts for records requests. Act as the primary point of contact for Orange County relating to Zoom meetings. Additionally, I have assisted multiple departments with optimizing MS-Excel to produce information from data.Another aspect of my role is providing project management across multiple IT projects across Orange County.

• Organize over 350 softball events from 7/08 - current date.• Provide management for over 100 softball players increasing group participation by more than 50% and collecting dues to become fiscally sustainable in less than one year.• Develop relationships with local teams for games.• Create batting/fielding lineups to maximize players’ skill sets.• Send weekly emails updating members on events and goals.• Set calendar of events for the organization.

• Clinical and Project Support Services (CAPSS)• Manage issue resolution and enhancement of Oracle GRM database, CV database, Therapeutic Experience database, and all standard reports via SDLC monthly migration cycle. • Generate staff experience reports for RFIs and RFPs. Write customized database queries in response to specific report requests.

• Generated staff experience reports for RFIs and RFPs. Wrote customized database queries in response to specific report requests. • Supported testing and validation efforts of the GRM database, CV database, Therapeutic Experience database, Resource Analytics, and all standard reports.• Assisted planning and implementation of resourcing system changes to support business growth. Assisted resourcing systems upgrades and the interface or integrations of new systems.• Created and analyzed ad-hoc reports for Department Head and members of Senior Management

Learned, Utilized, Taught, and Became a Subject Matter Expert for inVentiv Health utilizing Planview Software as part of the Planview Relaunch Initiative. • Provided resource planning services across multiple departments for maintaining more than 50 clinical trials simultaneously with budgets totaling over $700 million in revenue.• Mentored RP-SME's and technical assistants.• Developed Tool Box Items & Work Instructions to be a Planview Resource for future RP-SME's & Resource Managers.• Conducted & Lead study team meetings with Project Managers, Project Directors, and Directors of Project Delivery via Lync and WebEx to update study timelines & requirements.• Documented/Mitigated/Forwarded Summary of Challenges to multiple departments at many different levels of inVentiv Health.• Interacted with Project Coordinators, Line Managers, Resource Managers, Project Managers, Project Directors, Directors of Project Delivery, Vice Presidents (VP), and Senior Vice Presidents providing Planview Relaunch Project updates.Originally selected as the Only North American Resource Planner - Subject Matter Expert (RP-SME), to be responsible for 17 studies at various stages. With successfully completion, responsibilities increased to 30 studies and mentor two other RP-SME.

• Facilitated Weekly Global Pfizer Trial Master File Meeting for Clinical Research Studies (sponsor present). • Created Weekly Metrics Report in Microsoft Excel developed from multiple Database Queries.• Ran & Distributed Study Reports in MS-Excel format developed from RighTrackII.• Maintained & Updated study details in databases, RighTrackII, SharePoint, PTMF, and other systems.• Maintained & Coordinated Logistical Aspects of Clinical Research Studies.

Created the Triangle Area UK Alumni Club Facebook Page.Linked to popular University of Kentucky and Lexington, KY events, locations, organizations, and companies. Created and edit strategic posts developing brand presence.Uploaded Triangle Area UK Alumni Club Events to Facebook Page for alumni members to attend.

• Subject Matter Expert for Feasibility & Confidentiality Disclosure Agreements (CDA) customization for Pfizer Partnership Projects.• Trainer/Consultant for Feasibility including Impact Harmony & Investigator Databases, Study Export Lists utilization, Timeline Strategy.• Conducted feasibility & site selection activities at a country level (Site Load 400+ sites, Highest to date is 650 sites).• Quickly built rapport with SMO contacts to develop faster response times surpassing study timelines.• Customized CDA's at a site level.• Assisted team members with document collection and distribution to pre-selected sites; prepared documents by using the Central Files Naming Convention for central files and uploading to PMED. • Performed assigned tasks using Impact Harmony (IH) Database. • Performed administrative duties for contract team, as well as Study Start-Up (SSU) team/unit. Assisted with coding and other process for deliverables. • Remained current in LMS trainings. • Ensured SOP’s and other departmental work instructions are consistently reviewed and applied accurately to meet the project related timelines and contractual obligations.• Head Coach of the PAREXEL International Softball Team (2011, 2012, 2013).• Head Coach of the 2012 PAREXEL International Softball Team leading them to a 14-3 record and earning a Championship for the first time in a decade.• 2013 Expanded PAREXEL International Softball Program to include two teams in different leagues (Finished 2nd & 4th in respective leagues).

• Developed negotiation skills during classes including Fundamentals of Negotiation Skills, The Process of Negotiation, What To Do When The Going Gets Tough, and Interpersonal Skills on the Fast Track. • Provided Customer Service to inbound/outbound callers interested in clinical research trials. • Took part in client order management with Assistant Project Managers.• Collaborated with Investigator Intelligence and Site Services on special outreach projects, learned, and utilized software including Lotus Notes, Microsoft Word/Excel/Access, and Right Fax.• Head Coach of the 2011 PAREXEL International Softball Team.

Provided expert consultation services El Futuro, Inc. for Web 2.0 upgrades and integration.

• Performed corporate philanthropy profile updates and donor prospecting. • Assisted with donor mailing and company informational fairs.

• Assisted with Social Media & Web 2.0 start-up, including researching how funds are collected/distributed, transaction fees, and management.• Prepared company’s first social media fundraising campaign. • Conducted comparison research on Blackbaud eTapestry and Z2 Systems Neon Nonprofit Development packages.• Designed 2009 Calendar for distribution to partners and clients.• Conducted objective review of website with recommendations for improvement, and other assignments as assigned by the Director of Development.

• Performed over 15 interviews with hiring committee. • Supervised Six Residence Life Assistants.• Planned and managed 270 programs.• Provided discipline, evaluation, and supervision for 90 students. • Assisted in emergency procedures including hurricane evacuation, and tornado shelter in place. • Provided office management for NCSSM’s 500 student campus. Volunteer Track Coach Developed a North Carolina State Champion Hurdler with third fastest recorded time of the 2005 season as the Volunteer Track Coach for hurdles.

As a Resident Advisor, I created a safe living/learning environment for 20 students fostering responsibility, and ethics.As a Teaching Assistant, in addition to prepared classroom discussions, lectures, experiments, and grading papers for 32 students, I had the opportunity to teach for 3 hours a day.As an Academic Dean's Assistant, I developed a new housing plan for staff residency, managed A/V equipment for classrooms, organized all site field trips with bus company, food services, and instructors, purchased books for teaching assistants, scholarship students.

Student Support Services (SSS), University of Kentucky.http://www.uky.edu/sss/Aid learning of Introduction to Statistics for students in SSS.