Alex Mckinnon

Alex Mckinnon Email and Phone Number

Software Engineer @ Morning Consult
washington, district of columbia, united states
Alex Mckinnon's Location
New York, New York, United States, United States
Alex Mckinnon's Contact Details

Alex Mckinnon personal email

n/a
About Alex Mckinnon

Reliable and innovative IT professional with excellent written communication skills and broad experience in cross-functional collaboration.

Alex Mckinnon's Current Company Details
Morning Consult

Morning Consult

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Software Engineer
washington, district of columbia, united states
Website:
morningconsult.com
Employees:
254
Alex Mckinnon Work Experience Details
  • Morning Consult
    Software Engineer
    Morning Consult Dec 2022 - Present
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  • Loews Corporation
    Senior Governance Engineer
    Loews Corporation Jun 2019 - Oct 2022
    Greater New York City Area
    - Builds REST API integrations in Python and JavaScript.- Lead a ServiceNow re-implementation project, significantly reducing technical debt and greatly improving the platform.- Manages the Incident, Change, CMDB, Knowledge, and Request processes.- Implemented and manages Discovery, a configuration management tool, achieving 95% coverage of the environment.- Coordinates internal and external SOX audits.
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  • Loews Corporation
    It Governance Analyst
    Loews Corporation Feb 2019 - Jun 2019
    New York, Ny
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  • Sydney Children'S Hospitals Network
    It Specialist
    Sydney Children'S Hospitals Network Jun 2018 - Dec 2018
    Sydney, Australia
    While on a work/travel visa in Sydney, Australia, performed a Windows 10 upgrade for the hospital, scheduling and performing training sessions and coordinating with the PMO team, as well as normal support duties.
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  • Estia Health
    It Analyst
    Estia Health May 2017 - Apr 2018
    Melbourne, Australia
    While on a work/travel visa in Melbourne, Australia, performed tier 1 and 2 support duties for a healthcare company in Melbourne.
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  • Mexico, Central And South America
    Backpacking
    Mexico, Central And South America Feb 2015 - May 2016
    Solo backpacking trip through the lower Americas.
  • Omgeo
    Change Management Analyst
    Omgeo Jul 2013 - Mar 2015
    Boston, Ma
    ▪ Managed the day-to-day Change Management responsibilities for the company’s product, a suite of financial services software marketed to banks, traders, and other financial institutions. o Ran thrice-weekly change meetings, oversaw change workflow, reviewed every incoming . change ticket, and performed user training and enforcement of policy in accordance with audit requirements.▪ Partnered with QA, Operations, Release, and Project teams to implement a continuous improvement cycle for our processes.▪ Performed compliance checks for external auditors in order to meet SEC regulations.▪ Led a project to update the company’s change tool to align with current processes and procedures.
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  • Bose Corporation
    Service Transition Analyst
    Bose Corporation Dec 2011 - Jun 2013
    Stow, Ma
    ▪ Represented Service Delivery in regular meetings with every IT project team during their planning and execution stage. o Preemtively highlighted project gaps to be addressed or mitigated. o Ensured that there was a smooth and seamless knowledge transfer and handoff from the project team to the Service Desk and that the requirements for project closure were met. o Was a crucial team member of several large, complex projects, including a VPN rollout to over 5,000 users, and taking the lead in the final months of an Office 365 upgrade for over 8,000 users.▪ Prepared for and then managed the extended care period after each quarterly SAP release, and ensured that all closure criteria were met.▪ Worked closely with the Service Desk team to follow ITIL methodology, track metrics and KPIs, and ensure that SLAs were met, and negotiated SLAs for new services with the business.▪ Drafted and sent most IT communications to the business, parsing technical language for a broad user base. During high and critical priority incidents, liaised between support staff and the affected users, delivering regular updates and resolution notifications.▪ Administered the SharePoint site for the department, and migrated it from SharePoint 2007 to 2010.
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  • Bose Corporation
    Service Desk
    Bose Corporation Sep 2011 - Dec 2011
    Stow, Ma
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Alex Mckinnon Skills

Itil V3 Foundations Certified Itil Osa Certified Itil Rcv Certified Visio Sharepoint Administration Microsoft Office Bmc Remedy Team Track Servicenow Communication Change Management Business Process Improvement Integration Disaster Recovery Program Management Cross Functional Team Leadership Itil Vendor Management Unix

Alex Mckinnon Education Details

Frequently Asked Questions about Alex Mckinnon

What company does Alex Mckinnon work for?

Alex Mckinnon works for Morning Consult

What is Alex Mckinnon's role at the current company?

Alex Mckinnon's current role is Software Engineer.

What is Alex Mckinnon's email address?

Alex Mckinnon's email address is am****@****ews.com

What schools did Alex Mckinnon attend?

Alex Mckinnon attended University Of Massachusetts Amherst.

What are some of Alex Mckinnon's interests?

Alex Mckinnon has interest in March 2015 To June 2016, Photography, Central America And South America, Hiking, Fifteen Months Of Travel In Mexico, Travel.

What skills is Alex Mckinnon known for?

Alex Mckinnon has skills like Itil V3 Foundations Certified, Itil Osa Certified, Itil Rcv Certified, Visio, Sharepoint Administration, Microsoft Office, Bmc Remedy, Team Track, Servicenow, Communication, Change Management, Business Process Improvement.

Who are Alex Mckinnon's colleagues?

Alex Mckinnon's colleagues are Maggie Shien, Alex Banfich Menendez, Robert Liebowitz, Sophia Kedjidjian, James Harkless, Jr., Alexandra Pastor, Ethan Pannell.

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