Maria Clara Oliveira

Maria Clara Oliveira Email and Phone Number

Account Manager | Farming Medium | Pagar.me @ Top Service Incentive Travel & Events
Maria Clara Oliveira's Location
Rio de Janeiro, Rio de Janeiro, Brazil, Brazil
Maria Clara Oliveira's Contact Details

Maria Clara Oliveira personal email

About Maria Clara Oliveira

The choice for Tourism came from someone who dreamed not only of traveling the world, but also of making other people feel the same enchantment that I had in my experiences. During these years on the market, I’ve sought opportunities that could make me stand out professionally and would fulfill my passion for traveling. To that end, after a Work Experience Program in the USA, I embarked on a cruise ship and learned a lot on customer’s service, hard work and culture diversity. Then, I moved to Jalapão to work with the Survivor Crew production and traveled to over 10 cities in Brazil with the Pan American Torch Relay.This plurality has built an adaptable professional, motivated and committed to the team and the client's needs. Naturally organized and with high analytical skills, I am able to perform different tasks and conduct a complex volume of processes at the same time. From serving tables on a cruise ship to coordinating the logistics of international events, my greatest motivation is always to deliver the best possible experience for everyone involved. I keep developing new skills, discovering new markets and enjoying each phase of my journey.

Maria Clara Oliveira's Current Company Details
Top Service Incentive Travel & Events

Top Service Incentive Travel & Events

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Account Manager | Farming Medium | Pagar.me
Employees:
282
Maria Clara Oliveira Work Experience Details
  • Top Service Incentive Travel & Events
    Gerente De Contas B2B
    Top Service Incentive Travel & Events Sep 2023 - Present
    Rio De Janeiro, Brasil
  • Stone Co.
    Field Sales Account Manager
    Stone Co. Aug 2021 - Sep 2023
    Rio De Janeiro, Brasil
    Gestão de carteira de clientes estratégicos, atendendo demandas comerciais e suportando demandas operacionais;Conhecimento aprofundado da operação de clientes do segmento de Turismo e Entretenimento afim de identificar novas oportunidades e ajudar no crescimento do negócio;Uso diários de técnicas de venda, análise do transacional através de ferramentas de BI;Desenvolvimento e gerenciamento de projetos em parceria com os times de tecnologia com objetivos solucionar a dor do cliente;
  • Stone
    Customer Success Analyst
    Stone Oct 2020 - Aug 2021
    Rio De Janeiro
    • Responsible for developing customer relationships that promote retention and loyalty;• Work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction;• Provide technical support to customers with the goal to keep customers satisfied with the business’s products;• Help customers plan and understand the best ways to utilize our software or products based on the customer’s business needs or business plans. • Focused on educating customers on the flexibility and capabilities of our solutions to encourage customers to continue using our services.
  • Blumar Turismo
    Mice Analyst
    Blumar Turismo Sep 2014 - Apr 2020
    Rio De Janeiro Area, Brazil
    • Project development dedicated to incentive groups, including creation of new products,accommodation, research of new venues and exclusive experiences for differentiatedclients;• Negotiation and operation planning of groups between 70 and 1000 passengers,ranging from transportation, tours, closed events, awards ceremony, restaurants andaccommodation;• Communication and negotiation with hotels representatives;• Coordination, supervision and implementation of every aspect of travel arrangements;• Participation of big events such as Summer Olympic Games in 2016 dedicated to NikeVIP Customers, AVIVA Singapore Incentive Trip, VDMFK and WWF;• Reconciliation post-event.
  • Tourvest Destination Management
    Project Manager Assistant
    Tourvest Destination Management Feb 2014 - Aug 2014
    Rio De Janeiro Area, Brazil
    Green & Gold Army – FIFA World Cup 2014• Planning and delivery of hospitality program for groups consisting of 400 internationalguests during a 5 week event period;• Program scheduling, managing ongoing changes and updates to schedules.• Training and coordinating local staff;• Managing hotel operations, including rooming lists, F&B and function space;• Developing transportation plans around airport arrivals and departures, stadiumlogistics and various guest activities.• Budgeting, accounting and reconciliation.
  • Havas Creative Tours
    Sales Consultant
    Havas Creative Tours Nov 2009 - Feb 2014
    Rio De Janeiro
  • Rapadura Beach Produções
    Interpreter
    Rapadura Beach Produções Sep 2008 - Jan 2009
    Survivor Tocantins, S18 - CBS Reality Television Series• Translate verbal communications, usually in real time. Including speeches at conferencesand events, meetings, classes and training sessions, or individual communicationsbetween two people or small groups of people.'• Translate written communications including anything from documents and forms tomeeting notes to emails to presentations.'• Acting as a liaison between two parties, to facilitate communications by assistingemployers on behalf of the company. Helping them understand documents andinformation given out by the company, assisting them in lling out forms and paperworkand answering questions or addressing concerns on behalf of the team.'
  • Royal Caribbean International
    Assistant Waiter
    Royal Caribbean International Dec 2007 - Apr 2008
  • Comitê Olímpico Brasileiro
    Ron Coordinator
    Comitê Olímpico Brasileiro Jun 2007 - Aug 2007
    Brasil
    Pan American Games Torch Relay• Managing hotel operations, including rooming lists, F&B, function space and of ceequipment set-up;• Logistics solutions for laundry and lunch boxes of 50 participants during the 30 days ofrelay;• Consistently completed tasks on time and within budget.
  • Promenade Apart-Hoteis
    Bilingual Receptionist
    Promenade Apart-Hoteis Oct 2003 - Sep 2006
    Rio De Janeiro Area, Brazil

Maria Clara Oliveira Skills

Microsoft Excel Tourism English Microsoft Office Powerpoint Microsoft Word Negotiation Portuguese Travel Management Strategic Planning Hotels Hospitality Leisure Travel Event Management Social Media Marketing Marketing Communications Sustainable Tourism Turismo Hotelaria Marketing Social Microsoft Powerpoint Trabalho Em Equipe Team Work Customer Service Orientation Atendimento Ao Cliente Planejamento De Viagens Setor De Hotelaria Planejamento De Eventos Marketing Digital

Maria Clara Oliveira Education Details

Frequently Asked Questions about Maria Clara Oliveira

What company does Maria Clara Oliveira work for?

Maria Clara Oliveira works for Top Service Incentive Travel & Events

What is Maria Clara Oliveira's role at the current company?

Maria Clara Oliveira's current role is Account Manager | Farming Medium | Pagar.me.

What is Maria Clara Oliveira's email address?

Maria Clara Oliveira's email address is ma****@****ail.com

What schools did Maria Clara Oliveira attend?

Maria Clara Oliveira attended Fundação Getúlio Vargas, Estácio De Sá.

What are some of Maria Clara Oliveira's interests?

Maria Clara Oliveira has interest in Poverty Alleviation, Social Services, Arts And Culture.

What skills is Maria Clara Oliveira known for?

Maria Clara Oliveira has skills like Microsoft Excel, Tourism, English, Microsoft Office, Powerpoint, Microsoft Word, Negotiation, Portuguese, Travel Management, Strategic Planning, Hotels, Hospitality.

Who are Maria Clara Oliveira's colleagues?

Maria Clara Oliveira's colleagues are Alexandra Carvalho, Gustavo Abrahao Barbosa, Elisa "lyza" Alpapara, Fabiana Dias, Jandir De, Irio Nizzoli Filho, Liv Kiss.

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